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State Automobile Mutual Insurance Company
54.3% Resolution Rate
Total Complaints 35
Confirmed Issues 6
Avg Resolution 63 days
Quick Resolution 20.0%
14.3%
85.7%
0.0%
Primary: Business Auto
Resolution Speed:
Slow (63 days)
Most Common Issue:
ENCOMPASS INDEMNITY COMPANY
32.4% Resolution Rate
Total Complaints 34
Confirmed Issues 9
Avg Resolution 82 days
Quick Resolution 26.5%
100.0%
0.0%
0.0%
Primary: Individual Private Pass
Resolution Speed:
Slow (82 days)
Most Common Issue:
Clear Blue Insurance Company
29.4% Resolution Rate
Total Complaints 34
Confirmed Issues 5
Avg Resolution 76 days
Quick Resolution 11.8%
35.3%
47.1%
17.6%
Primary: Business Auto
Resolution Speed:
Slow (76 days)
Most Common Issue:
FREEWAY INSURANCE SERVICES AMERICA, LLC
47.1% Resolution Rate
Total Complaints 34
Confirmed Issues 15
Avg Resolution 64 days
Quick Resolution 8.8%
100.0%
0.0%
0.0%
Primary: Individual Private Pass
Resolution Speed:
Slow (64 days)
Most Common Issue:
Agricultural Workers Mutual Auto Insurance Company
28.1% Resolution Rate
Total Complaints 32
Confirmed Issues 5
Avg Resolution 71 days
Quick Resolution 21.9%
100.0%
0.0%
0.0%
Primary: Individual Private Pass
Resolution Speed:
Slow (71 days)
Most Common Issue:
General Automobile Insurance Company, Inc., The
38.7% Resolution Rate
Total Complaints 31
Confirmed Issues 4
Avg Resolution 88 days
Quick Resolution 12.9%
100.0%
0.0%
0.0%
Primary: Individual Private Pass
Resolution Speed:
Slow (88 days)
Most Common Issue:
GALLAGHER BASSETT SERVICES, INC.
36.7% Resolution Rate
Total Complaints 30
Confirmed Issues 4
Avg Resolution 67 days
Quick Resolution 40.0%
26.7%
70.0%
3.3%
Primary: Business Auto
Resolution Speed:
Slow (67 days)
Most Common Issue:
Auto Club Indemnity Company
63.3% Resolution Rate
Total Complaints 30
Confirmed Issues 3
Avg Resolution 65 days
Quick Resolution 26.7%
96.7%
3.3%
0.0%
Primary: Individual Private Pass
Resolution Speed:
Slow (65 days)
Most Common Issue:
Branch Insurance Exchange
53.3% Resolution Rate
Total Complaints 30
Confirmed Issues 4
Avg Resolution 49 days
Quick Resolution 30.0%
93.3%
3.3%
0.0%
Primary: Individual Private Pass
Resolution Speed:
Moderate (49 days)
Most Common Issue:
TRAVELERS PROPERTY CASUALTY COMPANY OF AMERICA
30.0% Resolution Rate
Total Complaints 30
Confirmed Issues 3
Avg Resolution 71 days
Quick Resolution 30.0%
23.3%
76.7%
0.0%
Primary: Business Auto
Resolution Speed:
Slow (71 days)
Most Common Issue: