Compare Texas Auto Insurance Companies
Key Performance Metrics
Metrics | PROGRESSIVE COUNTY MUTUAL INSURANCE COMPANY |
---|---|
Total Policies (2023) | 2,386,947 |
Complaint Index | 0.92 |
Total Complaints (2018-Present) | 5207 |
Confirmed Issues (2018-Present) | 772 (14.8%) |
Confirmed Complaints (2023) | 124 |
Resolution Rate | 27.7% |
Average Resolution Time | 61.4 days |
Resolution Time Distribution
Complaint Types
Coverage Distribution
Complaint Sources
Monthly Trends
Analysis
Claims Handling
- PROGRESSIVE COUNTY MUTUAL INSURANCE COMPANY: Below average resolution rate
Resolution Speed
- PROGRESSIVE COUNTY MUTUAL INSURANCE COMPANY: Slow (61.4 days)
Coverage Focus
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PROGRESSIVE COUNTY MUTUAL INSURANCE COMPANY:
Primary coverage: Individual Private Pass