Compare Texas Auto Insurance Companies

Key Performance Metrics
Metrics PROGRESSIVE COUNTY MUTUAL INSURANCE COMPANY
Total Policies (2023) 2,386,947
Complaint Index 0.92
Total Complaints (2018-Present) 5207
Confirmed Issues (2018-Present) 772 (14.8%)
Confirmed Complaints (2023) 124
Resolution Rate 27.7%
Average Resolution Time 61.4 days
Resolution Time Distribution
Complaint Types
Coverage Distribution
Complaint Sources
Monthly Trends
Analysis
Claims Handling
  • PROGRESSIVE COUNTY MUTUAL INSURANCE COMPANY: Below average resolution rate
Resolution Speed
  • PROGRESSIVE COUNTY MUTUAL INSURANCE COMPANY: Slow (61.4 days)
Coverage Focus
  • PROGRESSIVE COUNTY MUTUAL INSURANCE COMPANY:
    Primary coverage: Individual Private Pass