Compare Texas Auto Insurance Companies
Key Performance Metrics
Metrics | Loya Insurance Company |
---|---|
Total Policies (2023) | 178,850 |
Complaint Index | 3.97 |
Total Complaints (2018-Present) | 1707 |
Confirmed Issues (2018-Present) | 264 (15.5%) |
Confirmed Complaints (2023) | 40 |
Resolution Rate | 40.2% |
Average Resolution Time | 57.7 days |
Resolution Time Distribution
Complaint Types
Coverage Distribution
Complaint Sources
Monthly Trends
Analysis
Claims Handling
- Loya Insurance Company: Below average resolution rate
Resolution Speed
- Loya Insurance Company: Moderate (57.7 days)
Coverage Focus
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Loya Insurance Company:
Primary coverage: Individual Private Pass