Compare Texas Auto Insurance Companies

Key Performance Metrics
Metrics Old American County Mutual Fire Insurance Company
Total Policies (2023) 242,666
Complaint Index 1.54
Total Complaints (2018-Present) 2413
Confirmed Issues (2018-Present) 253 (10.5%)
Confirmed Complaints (2023) 21
Resolution Rate 28.0%
Average Resolution Time 60.6 days
Resolution Time Distribution
Complaint Types
Coverage Distribution
Complaint Sources
Monthly Trends
Analysis
Claims Handling
  • Old American County Mutual Fire Insurance Company: Below average resolution rate
Resolution Speed
  • Old American County Mutual Fire Insurance Company: Slow (60.6 days)
Coverage Focus
  • Old American County Mutual Fire Insurance Company:
    Primary coverage: Individual Private Pass