Compare Texas Auto Insurance Companies
Key Performance Metrics
Metrics | Old American County Mutual Fire Insurance Company |
---|---|
Total Policies (2023) | 242,666 |
Complaint Index | 1.54 |
Total Complaints (2018-Present) | 2413 |
Confirmed Issues (2018-Present) | 253 (10.5%) |
Confirmed Complaints (2023) | 21 |
Resolution Rate | 28.0% |
Average Resolution Time | 60.6 days |
Resolution Time Distribution
Complaint Types
Coverage Distribution
Complaint Sources
Monthly Trends
Analysis
Claims Handling
- Old American County Mutual Fire Insurance Company: Below average resolution rate
Resolution Speed
- Old American County Mutual Fire Insurance Company: Slow (60.6 days)
Coverage Focus
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Old American County Mutual Fire Insurance Company:
Primary coverage: Individual Private Pass