Compare Texas Auto Insurance Companies

Key Performance Metrics
Metrics Home State County Mutual Insurance Company
Total Policies (2023) 382,942
Complaint Index 1.71
Total Complaints (2018-Present) 2202
Confirmed Issues (2018-Present) 291 (13.2%)
Confirmed Complaints (2023) 37
Resolution Rate 32.2%
Average Resolution Time 56.3 days
Resolution Time Distribution
Complaint Types
Coverage Distribution
Complaint Sources
Monthly Trends
Analysis
Claims Handling
  • Home State County Mutual Insurance Company: Below average resolution rate
Resolution Speed
  • Home State County Mutual Insurance Company: Moderate (56.3 days)
Coverage Focus
  • Home State County Mutual Insurance Company:
    Primary coverage: Individual Private Pass