Compare Texas Auto Insurance Companies

Key Performance Metrics
Metrics West American Insurance Company
Total Policies (2023) 345
Complaint Index 51.42
Total Complaints (2018-Present) 2
Confirmed Issues (2018-Present) 1 (50.0%)
Confirmed Complaints (2023) 1
Resolution Rate 100.0%
Average Resolution Time 59.5 days
Resolution Time Distribution
Complaint Types
Coverage Distribution
Complaint Sources
Monthly Trends
Analysis
Claims Handling
  • West American Insurance Company: Excellent resolution rate
Resolution Speed
  • West American Insurance Company: Moderate (59.5 days)
Coverage Focus
  • West American Insurance Company:
    Primary coverage: Business Auto