Compare Texas Auto Insurance Companies

Key Performance Metrics
Metrics Houston General Insurance Exchange
Total Policies (2023) N/A
Complaint Index N/A
Total Complaints (2018-Present) 16
Confirmed Issues (2018-Present) 4 (25.0%)
Confirmed Complaints (2023) N/A
Resolution Rate 0.0%
Average Resolution Time 73.2 days
Resolution Time Distribution
Complaint Types
Coverage Distribution
Complaint Sources
Monthly Trends
Analysis
Claims Handling
  • Houston General Insurance Exchange: Below average resolution rate
Resolution Speed
  • Houston General Insurance Exchange: Slow (73.2 days)
Coverage Focus
  • Houston General Insurance Exchange:
    Primary coverage: Individual Private Pass