Compare Texas Auto Insurance Companies

Key Performance Metrics
Metrics First Acceptance Insurance Company, Inc.
Total Policies (2023) 2,508
Complaint Index 7.07
Total Complaints (2018-Present) 27
Confirmed Issues (2018-Present) 2 (7.4%)
Confirmed Complaints (2023) 1
Resolution Rate 40.7%
Average Resolution Time 47.8 days
Resolution Time Distribution
Complaint Types
Coverage Distribution
Complaint Sources
Monthly Trends
Analysis
Claims Handling
  • First Acceptance Insurance Company, Inc.: Below average resolution rate
Resolution Speed
  • First Acceptance Insurance Company, Inc.: Moderate (47.8 days)
Coverage Focus
  • First Acceptance Insurance Company, Inc.:
    Primary coverage: Individual Private Pass