Woodlands Insurance Company, The

Evaluate Texas Auto Insurance by Woodlands Insurance Company, The

Compare with Others
Total Policies

None

(2023)
Total Complaints

41

2018-Present
Confirmed Complaints

7

2018-Present
2023: None
Complaint Index

Resolution Time Distribution

3

Under 30 Days

5

30-60 Days

8

60-90 Days

25

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 40 98.0 days
Business Auto 1 77.0 days
Truckers Policy 0 0.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
July 17, 2020 Claim Delays Automobile Additional Payment Expected; Question of Fact Pending Not Confirmed
May 21, 2020 Claim Delays Automobile Question of Fact Pending Not Confirmed
Feb. 24, 2020 Customer Service Automobile Company Position Upheld; Contract Language/Legal Issue Pending Not Confirmed
Jan. 29, 2020 Claim Denial Automobile Contract Language/Legal Issue; Question of Fact Pending Not Confirmed
Jan. 17, 2020 Claim Delays Automobile Question of Fact Pending Not Confirmed
Nov. 4, 2019 Claim Delays Automobile Question of Fact Pending Confirmed
Oct. 30, 2019 Claim Delays Automobile Contract Language/Legal Issue Pending Not Confirmed
Oct. 24, 2019 Premium Automobile Information Furnished Pending Not Confirmed
Sept. 6, 2019 Premium Automobile Question of Fact; Contract Language/Legal Issue; Information Furnished Pending Not Confirmed
Sept. 5, 2019 Customer Service Automobile Contract Language/Legal Issue Pending Not Confirmed
July 22, 2019 Claim Delays Automobile Additional Monies Received; Claim Settled Pending Not Confirmed
July 16, 2019 Claim Delays Automobile Additional Monies Received Pending Not Confirmed
May 28, 2019 Claim Denial Automobile Corrective Action Taken Pending Confirmed
April 16, 2019 Claim Denial Automobile Contract Language/Legal Issue; Question of Fact Pending Not Confirmed
April 1, 2019 Claim Denial Automobile Contract Language/Legal Issue Pending Not Confirmed