Windhaven National Insurance Company
Evaluate Texas Auto Insurance by Windhaven National Insurance Company
Total Policies
None
(2023)Total Complaints
19
2018-PresentConfirmed Complaints
6
2018-Present2023: None
Complaint Index
Resolution Time Distribution
3
Under 30 Days1
30-60 Days6
60-90 Days9
Over 90 DaysComplaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type | Complaints | Resolution Time |
---|---|---|
Individual Private Pass | 19 | 85.0 days |
Business Auto | 0 | 0.0 days |
Truckers Policy | 0 | 0.0 days |
Other | 0 | 0.0 days |
Resolution Success Factors
What Makes a Successful Claim?
- Complete documentation improves success rate by 40%
- Early reporting (within 24 hours) speeds up resolution
- Regular follow-up reduces resolution time by 25%
- Written communication maintains better record
Best Practices
Photos, videos, and written records
Within 24 hours of incident
Every 5-7 days on open claims
All communication and expenses
Recent Complaints & Resolutions
Date | Type | Coverage | Resolution | Time | Status |
---|---|---|---|---|---|
Sept. 30, 2020 | Claim Delays | Automobile | Contract Language/Legal Issue | Pending | Not Confirmed |
June 8, 2020 | Premium | Automobile | Information Furnished; Company Position Upheld | Pending | Not Confirmed |
May 26, 2020 | Claim Delays | Automobile | Corrective Action Taken | Pending | Confirmed |
May 12, 2020 | Claim Denial | Automobile | Question of Fact | Pending | Confirmed |
May 11, 2020 | Claim Denial | Automobile | Policy Not In Force | Pending | Confirmed |
May 7, 2020 | Claim Delays | Automobile | Question of Fact; Contract Language/Legal Issue | Pending | Not Confirmed |
April 16, 2020 | Claim Delays | Automobile | Question of Fact; Contract Language/Legal Issue | Pending | Not Confirmed |
April 14, 2020 | Claim Delays | Automobile | Information Furnished | Pending | Confirmed |
March 20, 2020 | Premium | Automobile | Information Furnished | Pending | Not Confirmed |
March 13, 2020 | Claim Delays | Automobile | nan | Pending | Not Confirmed |
March 7, 2020 | Settlement | Automobile | Additional Payment Expected | Pending | Confirmed |
March 6, 2020 | Claim Delays | Automobile | No Jurisdiction; Information Furnished | Pending | Confirmed |
Nov. 1, 2019 | Claim Delays | Automobile | Contract Language/Legal Issue | Pending | Not Confirmed |
Aug. 28, 2019 | Claim Delays | Automobile | Information Furnished | Pending | Not Confirmed |
June 17, 2019 | Claim Delays | Automobile | Additional Monies Received | Pending | Not Confirmed |