Windhaven National Insurance Company

Evaluate Texas Auto Insurance by Windhaven National Insurance Company

Compare with Others
Total Policies

None

(2023)
Total Complaints

19

2018-Present
Confirmed Complaints

6

2018-Present
2023: None
Complaint Index

Resolution Time Distribution

3

Under 30 Days

1

30-60 Days

6

60-90 Days

9

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 19 85.0 days
Business Auto 0 0.0 days
Truckers Policy 0 0.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
Sept. 30, 2020 Claim Delays Automobile Contract Language/Legal Issue Pending Not Confirmed
June 8, 2020 Premium Automobile Information Furnished; Company Position Upheld Pending Not Confirmed
May 26, 2020 Claim Delays Automobile Corrective Action Taken Pending Confirmed
May 12, 2020 Claim Denial Automobile Question of Fact Pending Confirmed
May 11, 2020 Claim Denial Automobile Policy Not In Force Pending Confirmed
May 7, 2020 Claim Delays Automobile Question of Fact; Contract Language/Legal Issue Pending Not Confirmed
April 16, 2020 Claim Delays Automobile Question of Fact; Contract Language/Legal Issue Pending Not Confirmed
April 14, 2020 Claim Delays Automobile Information Furnished Pending Confirmed
March 20, 2020 Premium Automobile Information Furnished Pending Not Confirmed
March 13, 2020 Claim Delays Automobile nan Pending Not Confirmed
March 7, 2020 Settlement Automobile Additional Payment Expected Pending Confirmed
March 6, 2020 Claim Delays Automobile No Jurisdiction; Information Furnished Pending Confirmed
Nov. 1, 2019 Claim Delays Automobile Contract Language/Legal Issue Pending Not Confirmed
Aug. 28, 2019 Claim Delays Automobile Information Furnished Pending Not Confirmed
June 17, 2019 Claim Delays Automobile Additional Monies Received Pending Not Confirmed