Utica National Insurance Company of Texas
Evaluate Texas Auto Insurance by Utica National Insurance Company of Texas
Total Policies
263
(2023)Total Complaints
4
2018-PresentConfirmed Complaints
1
2018-Present2023: 0
Complaint Index
0.00
Resolution Time Distribution
1
Under 30 Days2
30-60 Days0
60-90 Days1
Over 90 DaysComplaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type | Complaints | Resolution Time |
---|---|---|
Individual Private Pass | 1 | 102.0 days |
Business Auto | 3 | 32.0 days |
Truckers Policy | 0 | 0.0 days |
Other | 0 | 0.0 days |
Resolution Success Factors
What Makes a Successful Claim?
- Complete documentation improves success rate by 40%
- Early reporting (within 24 hours) speeds up resolution
- Regular follow-up reduces resolution time by 25%
- Written communication maintains better record
Best Practices
Photos, videos, and written records
Within 24 hours of incident
Every 5-7 days on open claims
All communication and expenses
Recent Complaints & Resolutions
Date | Type | Coverage | Resolution | Time | Status |
---|---|---|---|---|---|
Dec. 2, 2024 | Claim Delays | Automobile | Additional Payment Expected; Information Furnished | Pending | Not Confirmed |
May 24, 2024 | Claim Delays | Automobile | Claim Settled; Corrective Action Taken | Pending | Confirmed |
Oct. 31, 2023 | Customer Service | Automobile | Additional Payment Expected; Question of Fact | Pending | Not Confirmed |
March 26, 2020 | Claim Delays | Automobile | Complaint Withdrawn | Pending | Not Confirmed |