United Specialty Insurance Company

Evaluate Texas Auto Insurance by United Specialty Insurance Company

Compare with Others
Total Policies

59

(2024)
Total Complaints

24

2018-Present
Confirmed Complaints

1

2018-Present
2024: 1
Complaint Index

159.31

Resolution Time Distribution

3

Under 30 Days

7

30-60 Days

9

60-90 Days

5

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 0 0.0 days
Business Auto 20 69.0 days
Truckers Policy 4 92.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
Aug. 21, 2024 Claim Delays Automobile Information Furnished Pending Not Confirmed
April 18, 2024 Claim Delays Automobile Corrective Action Taken; Information Furnished; Additional Monies Received Pending Confirmed
March 15, 2024 Claim Delays Automobile Information Furnished Pending Not Confirmed
Jan. 23, 2024 Claim Delays Automobile Information Furnished; Question of Fact; Claim Settled Pending Not Confirmed
Dec. 14, 2023 Claim Delays Automobile Information Furnished; Question of Fact Pending Not Confirmed
Oct. 24, 2023 Claim Delays Automobile Question of Fact Pending Not Confirmed
Sept. 20, 2023 Claim Delays Automobile Information Furnished Pending Not Confirmed
Aug. 3, 2023 Claim Delays Automobile Additional Payment Expected; Question of Fact Pending Not Confirmed
March 14, 2023 Claim Delays Automobile Contract Language/Legal Issue; Question of Fact Pending Not Confirmed
Dec. 5, 2022 Other Automobile Contract Language/Legal Issue; Information Furnished Pending Not Confirmed
July 28, 2022 Claim Delays Automobile Information Furnished; Contract Language/Legal Issue; Claim Settled Pending Not Confirmed
June 21, 2022 Premium Automobile Information Furnished; Contract Language/Legal Issue Pending Not Confirmed
June 16, 2022 Claim Delays Automobile Question of Fact; Company Position Upheld; Contract Language/Legal Issue Pending Not Confirmed
Feb. 15, 2022 Settlement Automobile Claim Settled; Additional Monies Received Pending Not Confirmed
Dec. 10, 2021 Claim Delays Automobile Information Furnished; Question of Fact; Contract Language/Legal Issue Pending Not Confirmed