United Security Insurance Company

Evaluate Texas Auto Insurance by United Security Insurance Company

Compare with Others
Total Policies

None

(2023)
Total Complaints

174

2018-Present
Confirmed Complaints

18

2018-Present
2023: None
Complaint Index

Resolution Time Distribution

75

Under 30 Days

32

30-60 Days

56

60-90 Days

11

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 171 44.0 days
Business Auto 3 42.0 days
Truckers Policy 0 0.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
Jan. 28, 2025 Claim Delays Automobile Contract Language/Legal Issue; Information Furnished; Premium Refunded Pending Not Confirmed
Jan. 24, 2025 Claim Delays Automobile Information Furnished; Claim Settled Pending Confirmed
Jan. 23, 2025 Claim Delays Automobile Company Position Upheld; Contract Language/Legal Issue; Question of Fact Pending Not Confirmed
Jan. 7, 2025 Claim Delays Automobile Question of Fact; Information Furnished; Additional Payment Expected Pending Not Confirmed
Dec. 23, 2024 Claim Delays Automobile Claim Settled; Corrective Action Taken Pending Confirmed
Dec. 11, 2024 Claim Delays Automobile Additional Payment Expected; Information Furnished Pending Not Confirmed
Nov. 15, 2024 Claim Delays Automobile Record Only Pending Not Confirmed
Nov. 12, 2024 Claim Delays Automobile Additional Payment Expected; Question of Fact; Information Furnished Pending Not Confirmed
Nov. 7, 2024 Claim Delays Automobile Policy Not In Force; Contract Language/Legal Issue; Information Furnished Pending Not Confirmed
Nov. 6, 2024 Customer Service Automobile Company Position Upheld; Information Furnished Pending Not Confirmed
Oct. 31, 2024 Claim Delays Automobile Corrective Action Taken; Information Furnished; Claim Settled Pending Confirmed
Oct. 30, 2024 Claim Delays Automobile Claim Settled; Question of Fact; Information Furnished Pending Not Confirmed
Oct. 21, 2024 Claim Delays Automobile Information Furnished; Question of Fact; Additional Payment Expected Pending Not Confirmed
Oct. 17, 2024 Claim Delays Automobile Company Position Upheld; Information Furnished Pending Not Confirmed
Oct. 16, 2024 Claim Delays Automobile Information Furnished; Additional Payment Expected Pending Not Confirmed