United Security Insurance Company

Evaluate Texas Auto Insurance by United Security Insurance Company

Compare with Others
Total Policies

None

(2024)
Total Complaints

183

2018-Present
Confirmed Complaints

20

2018-Present
2024: None
Complaint Index

Resolution Time Distribution

75

Under 30 Days

35

30-60 Days

56

60-90 Days

17

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 180 47.0 days
Business Auto 3 42.0 days
Truckers Policy 0 0.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
Feb. 21, 2025 Claim Delays Automobile Information Furnished; Additional Payment Expected; Question of Fact Pending Not Confirmed
Feb. 10, 2025 Claim Delays Automobile Information Furnished; Additional Payment Expected; Question of Fact Pending Not Confirmed
Jan. 28, 2025 Claim Delays Automobile Information Furnished; Contract Language/Legal Issue; Premium Refunded Pending Not Confirmed
Jan. 27, 2025 Customer Service Automobile Information Furnished; Additional Payment Expected; Question of Fact Pending Not Confirmed
Jan. 24, 2025 Claim Delays Automobile Information Furnished; Claim Settled Pending Confirmed
Jan. 23, 2025 Claim Delays Automobile Question of Fact; Company Position Upheld; Contract Language/Legal Issue Pending Not Confirmed
Jan. 7, 2025 Claim Delays Automobile Question of Fact; Information Furnished; Additional Payment Expected Pending Not Confirmed
Dec. 23, 2024 Claim Delays Automobile Corrective Action Taken; Claim Settled Pending Confirmed
Dec. 11, 2024 Claim Delays Automobile Additional Payment Expected; Information Furnished Pending Not Confirmed
Dec. 4, 2024 Customer Service Automobile Additional Payment Expected; Information Furnished; Corrective Action Taken Pending Confirmed
Nov. 21, 2024 Customer Service Automobile Additional Payment Expected; Information Furnished; Question of Fact Pending Not Confirmed
Nov. 15, 2024 Claim Delays Automobile Record Only Pending Not Confirmed
Nov. 12, 2024 Claim Delays Automobile Information Furnished; Question of Fact; Additional Payment Expected Pending Not Confirmed
Nov. 12, 2024 Claim Delays Automobile Question of Fact; Information Furnished Pending Not Confirmed
Nov. 7, 2024 Claim Delays Automobile Information Furnished; Contract Language/Legal Issue; Policy Not In Force Pending Not Confirmed