United Financial Casualty Company

Evaluate Texas Auto Insurance by United Financial Casualty Company

Compare with Others
Total Policies

4

(2024)
Total Complaints

40

2018-Present
Confirmed Complaints

4

2018-Present
2024: 1
Complaint Index

2349.89

Resolution Time Distribution

12

Under 30 Days

6

30-60 Days

8

60-90 Days

14

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 14 96.0 days
Business Auto 25 54.0 days
Truckers Policy 1 70.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
Nov. 1, 2024 Claim Delays Automobile Question of Fact; Information Furnished Pending Not Confirmed
Oct. 21, 2024 Customer Service Automobile Information Furnished; Additional Payment Expected; Question of Fact Pending Not Confirmed
Sept. 5, 2024 Claim Delays Automobile Corrective Action Taken; Information Furnished Pending Confirmed
Aug. 22, 2024 Claim Delays Automobile Claim Settled; Information Furnished Pending Not Confirmed
April 17, 2024 Claim Delays Automobile Company Position Upheld; Information Furnished; Contract Language/Legal Issue Pending Not Confirmed
March 1, 2024 Settlement Automobile Information Furnished; Additional Payment Expected; Corrective Action Taken Pending Confirmed
Jan. 23, 2024 Customer Service Automobile Company Position Upheld; Contract Language/Legal Issue; Additional Monies Received Pending Not Confirmed
Jan. 23, 2024 Claim Denial Automobile Information Furnished; Company Position Upheld; Contract Language/Legal Issue Pending Not Confirmed
June 20, 2023 Claim Delays Automobile Claim Settled; Contract Language/Legal Issue; Information Furnished Pending Not Confirmed
March 22, 2023 Other Automobile Information Furnished Pending Not Confirmed
Nov. 1, 2022 Premium Automobile Information Furnished; Premium Refunded; Contract Language/Legal Issue Pending Not Confirmed
Jan. 10, 2022 Claim Delays Automobile Contract Language/Legal Issue; Question of Fact Pending Not Confirmed
Jan. 3, 2022 Claim Denial Automobile Company Position Upheld; Information Furnished Pending Not Confirmed
Sept. 27, 2021 Claim Delays Automobile Claim Settled; Additional Monies Received; Appraisal Process Invoked Pending Not Confirmed
July 12, 2021 Claim Delays Automobile Claim Settled Pending Not Confirmed