Underwriters at Lloyd's, London

Evaluate Texas Auto Insurance by Underwriters at Lloyd's, London

Compare with Others
Total Policies

None

(2023)
Total Complaints

101

2018-Present
Confirmed Complaints

8

2018-Present
2023: None
Complaint Index

Resolution Time Distribution

14

Under 30 Days

19

30-60 Days

19

60-90 Days

49

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 4 107.0 days
Business Auto 67 104.0 days
Truckers Policy 30 77.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
Sept. 12, 2024 Claim Delays Automobile Information Furnished; Contract Language/Legal Issue; Company Position Upheld Pending Not Confirmed
Sept. 5, 2024 Claim Delays Automobile Additional Payment Expected; Information Furnished; Contract Language/Legal Issue Pending Not Confirmed
Aug. 22, 2024 Claim Delays Automobile Company Position Upheld; Information Furnished; Question of Fact Pending Not Confirmed
April 15, 2024 Customer Service Automobile Information Furnished; Question of Fact; Additional Payment Expected Pending Not Confirmed
Feb. 26, 2024 Customer Service Automobile Question of Fact; Contract Language/Legal Issue Pending Not Confirmed
Feb. 20, 2024 Premium Automobile Question of Fact; Information Furnished Pending Not Confirmed
Feb. 5, 2024 Claim Denial Automobile Information Furnished; Contract Language/Legal Issue; Company Position Upheld Pending Not Confirmed
Dec. 28, 2023 Claim Denial Automobile Information Furnished; Company Position Upheld; Contract Language/Legal Issue Pending Not Confirmed
Nov. 2, 2023 Claim Denial Automobile Company Position Upheld; Contract Language/Legal Issue; Information Furnished Pending Not Confirmed
Oct. 20, 2023 Claim Delays Automobile Additional Payment Expected; Question of Fact; Contract Language/Legal Issue Pending Not Confirmed
Aug. 16, 2023 Other Automobile Additional Payment Expected; Information Furnished Pending Not Confirmed
Aug. 3, 2023 Claim Denial Automobile Information Furnished; Contract Language/Legal Issue Pending Not Confirmed
May 31, 2023 Claim Denial Automobile Information Furnished; Contract Language/Legal Issue; Company Position Upheld Pending Not Confirmed
March 15, 2023 Claim Denial Automobile Company Position Upheld; Information Furnished; Contract Language/Legal Issue Pending Not Confirmed
March 3, 2023 Other Automobile Question of Fact; Contract Language/Legal Issue; Additional Payment Expected Pending Not Confirmed