TRUMBULL INSURANCE COMPANY

Evaluate Texas Auto Insurance by TRUMBULL INSURANCE COMPANY

Compare with Others
Total Policies

47,782

(2023)
Total Complaints

61

2018-Present
Confirmed Complaints

7

2018-Present
2023: 3
Complaint Index

1.11

Resolution Time Distribution

12

Under 30 Days

22

30-60 Days

21

60-90 Days

6

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 56 59.0 days
Business Auto 5 26.0 days
Truckers Policy 0 0.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
Feb. 20, 2025 Premium Automobile Information Furnished Pending Not Confirmed
Dec. 5, 2024 Premium Automobile Information Furnished Pending Not Confirmed
Nov. 15, 2024 Claim Delays Automobile Additional Payment Expected; Information Furnished; Corrective Action Taken Pending Confirmed
Nov. 13, 2024 Claim Delays Automobile Claim Settled; Information Furnished Pending Not Confirmed
Oct. 8, 2024 Claim Delays Automobile Additional Monies Received; Information Furnished Pending Not Confirmed
Oct. 1, 2024 Customer Service Automobile Additional Payment Expected; Information Furnished; Question of Fact Pending Not Confirmed
Oct. 1, 2024 Claim Denial Automobile Contract Language/Legal Issue; Question of Fact Pending Not Confirmed
Sept. 6, 2024 Customer Service Automobile Contract Language/Legal Issue; Company Position Upheld; Additional Monies Received Pending Not Confirmed
Aug. 30, 2024 Claim Delays Automobile Information Furnished; Contract Language/Legal Issue; Additional Payment Expected Pending Not Confirmed
Aug. 7, 2024 Claim Delays Automobile Corrective Action Taken; Claim Settled; Premium Refunded Pending Confirmed
July 12, 2024 Customer Service Automobile Company Position Upheld; Contract Language/Legal Issue; Information Furnished Pending Not Confirmed
June 26, 2024 Other Automobile Information Furnished; Contract Language/Legal Issue; Company Position Upheld Pending Not Confirmed
April 29, 2024 Claim Delays Automobile Information Furnished; Claim Settled Pending Not Confirmed
April 26, 2024 Claim Delays Automobile Information Furnished; Company Position Upheld Pending Not Confirmed
April 23, 2024 Claim Delays Automobile Information Furnished; Question of Fact; Additional Monies Received Pending Not Confirmed