TRUMBULL INSURANCE COMPANY

Evaluate Texas Auto Insurance by TRUMBULL INSURANCE COMPANY

Compare with Others
Total Policies

33,976

(2024)
Total Complaints

63

2018-Present
Confirmed Complaints

8

2018-Present
2024: 2
Complaint Index

0.55

Resolution Time Distribution

12

Under 30 Days

22

30-60 Days

22

60-90 Days

7

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 57 59.0 days
Business Auto 6 50.0 days
Truckers Policy 0 0.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
Feb. 20, 2025 Premium Automobile Information Furnished Pending Not Confirmed
Jan. 15, 2025 Other Automobile Information Furnished; Corrective Action Taken; Policy Issued/Restored Pending Confirmed
Dec. 5, 2024 Premium Automobile Information Furnished Pending Not Confirmed
Nov. 15, 2024 Claim Delays Automobile Additional Payment Expected; Information Furnished; Corrective Action Taken Pending Confirmed
Nov. 13, 2024 Claim Delays Automobile Claim Settled; Information Furnished Pending Not Confirmed
Oct. 8, 2024 Claim Delays Automobile Additional Monies Received; Information Furnished Pending Not Confirmed
Oct. 4, 2024 Customer Service Automobile Information Furnished; Company Position Upheld; Question of Fact Pending Not Confirmed
Oct. 1, 2024 Customer Service Automobile Additional Payment Expected; Question of Fact; Information Furnished Pending Not Confirmed
Oct. 1, 2024 Claim Denial Automobile Question of Fact; Contract Language/Legal Issue Pending Not Confirmed
Sept. 6, 2024 Customer Service Automobile Contract Language/Legal Issue; Company Position Upheld; Additional Monies Received Pending Not Confirmed
Aug. 30, 2024 Claim Delays Automobile Additional Payment Expected; Contract Language/Legal Issue; Information Furnished Pending Not Confirmed
Aug. 7, 2024 Claim Delays Automobile Premium Refunded; Claim Settled; Corrective Action Taken Pending Confirmed
July 12, 2024 Customer Service Automobile Company Position Upheld; Contract Language/Legal Issue; Information Furnished Pending Not Confirmed
June 26, 2024 Other Automobile Information Furnished; Contract Language/Legal Issue; Company Position Upheld Pending Not Confirmed
April 29, 2024 Claim Delays Automobile Claim Settled; Information Furnished Pending Not Confirmed