Trisura Specialty Insurance Company

Evaluate Texas Auto Insurance by Trisura Specialty Insurance Company

Compare with Others
Total Policies

2,632

(2023)
Total Complaints

66

2018-Present
Confirmed Complaints

5

2018-Present
2023: 1
Complaint Index

6.74

Resolution Time Distribution

14

Under 30 Days

29

30-60 Days

12

60-90 Days

11

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 9 33.0 days
Business Auto 38 73.0 days
Truckers Policy 19 47.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
Oct. 4, 2024 Claim Denial Automobile Company Position Upheld; Question of Fact; Information Furnished Pending Not Confirmed
Sept. 5, 2024 Claim Denial Automobile Information Furnished; Company Position Upheld Pending Not Confirmed
Aug. 28, 2024 Claim Delays Automobile Additional Payment Expected; Corrective Action Taken; Information Furnished Pending Confirmed
July 5, 2024 Claim Delays Automobile Information Furnished; Company Position Upheld Pending Not Confirmed
June 4, 2024 Premium Automobile Information Furnished Pending Not Confirmed
April 3, 2024 Claim Delays Automobile Information Furnished; Question of Fact Pending Not Confirmed
March 7, 2024 Claim Delays Automobile Additional Payment Expected; Question of Fact Pending Not Confirmed
Jan. 3, 2024 Claim Delays Automobile Contract Language/Legal Issue; Company Position Upheld; Question of Fact Pending Not Confirmed
Dec. 21, 2023 Claim Delays Automobile Question of Fact; Claim Settled; Information Furnished Pending Not Confirmed
Nov. 20, 2023 Premium Automobile Question of Fact; Information Furnished Pending Not Confirmed
Nov. 13, 2023 Claim Delays Automobile Claim Settled; Question of Fact Pending Not Confirmed
Nov. 13, 2023 Claim Delays Automobile Company Position Upheld; Information Furnished; Contract Language/Legal Issue Pending Not Confirmed
Oct. 27, 2023 Premium Automobile Question of Fact; Contract Language/Legal Issue Pending Not Confirmed
Oct. 19, 2023 Claim Delays Automobile Contract Language/Legal Issue; Question of Fact Pending Not Confirmed
Aug. 29, 2023 Claim Delays Automobile Information Furnished; Contract Language/Legal Issue; Additional Payment Expected Pending Not Confirmed