TRAVELERS INDEMNITY COMPANY OF CONNECTICUT, THE
Evaluate Texas Auto Insurance by TRAVELERS INDEMNITY COMPANY OF CONNECTICUT, THE
Total Policies
1,000
(2023)Total Complaints
8
2018-PresentConfirmed Complaints
1
2018-Present2023: 0
Complaint Index
0.00
Resolution Time Distribution
2
Under 30 Days2
30-60 Days3
60-90 Days1
Over 90 DaysComplaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type | Complaints | Resolution Time |
---|---|---|
Individual Private Pass | 3 | 69.0 days |
Business Auto | 4 | 44.0 days |
Truckers Policy | 1 | 87.0 days |
Other | 0 | 0.0 days |
Resolution Success Factors
What Makes a Successful Claim?
- Complete documentation improves success rate by 40%
- Early reporting (within 24 hours) speeds up resolution
- Regular follow-up reduces resolution time by 25%
- Written communication maintains better record
Best Practices
Photos, videos, and written records
Within 24 hours of incident
Every 5-7 days on open claims
All communication and expenses
Recent Complaints & Resolutions
Date | Type | Coverage | Resolution | Time | Status |
---|---|---|---|---|---|
Nov. 28, 2022 | Settlement | Automobile | Additional Payment Expected; Information Furnished; Contract Language/Legal Issue | Pending | Not Confirmed |
April 26, 2022 | Customer Service | Automobile | Question of Fact; Information Furnished; Contract Language/Legal Issue | Pending | Not Confirmed |
March 7, 2022 | Other | Automobile | Question of Fact; Contract Language/Legal Issue | Pending | Not Confirmed |
July 28, 2021 | Claim Delays | Automobile | Information Furnished; Question of Fact; Company Position Upheld | Pending | Not Confirmed |
Dec. 7, 2020 | Claim Delays | Automobile | Claim Settled | Pending | Not Confirmed |
Feb. 3, 2020 | Claim Denial | Automobile | Question of Fact | Pending | Not Confirmed |
Aug. 3, 2018 | Claim Denial | Automobile | Question of Fact; Contract Language/Legal Issue | Pending | Not Confirmed |
Feb. 27, 2018 | Claim Delays | Automobile | Question of Fact; Additional Monies Received | Pending | Confirmed |