TRAVELERS INDEMNITY COMPANY OF CONNECTICUT, THE

Evaluate Texas Auto Insurance by TRAVELERS INDEMNITY COMPANY OF CONNECTICUT, THE

Total Policies

1,000

(2023)
Total Complaints

8

2018-Present
Confirmed Complaints

1

2018-Present
2023: 0
Complaint Index

0.00

Resolution Time Distribution

2

Under 30 Days

2

30-60 Days

3

60-90 Days

1

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 3 69.0 days
Business Auto 4 44.0 days
Truckers Policy 1 87.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
Nov. 28, 2022 Settlement Automobile Additional Payment Expected; Information Furnished; Contract Language/Legal Issue Pending Not Confirmed
April 26, 2022 Customer Service Automobile Question of Fact; Information Furnished; Contract Language/Legal Issue Pending Not Confirmed
March 7, 2022 Other Automobile Question of Fact; Contract Language/Legal Issue Pending Not Confirmed
July 28, 2021 Claim Delays Automobile Information Furnished; Question of Fact; Company Position Upheld Pending Not Confirmed
Dec. 7, 2020 Claim Delays Automobile Claim Settled Pending Not Confirmed
Feb. 3, 2020 Claim Denial Automobile Question of Fact Pending Not Confirmed
Aug. 3, 2018 Claim Denial Automobile Question of Fact; Contract Language/Legal Issue Pending Not Confirmed
Feb. 27, 2018 Claim Delays Automobile Question of Fact; Additional Monies Received Pending Confirmed