TRANSGUARD INSURANCE COMPANY OF AMERICA, INC.

Evaluate Texas Auto Insurance by TRANSGUARD INSURANCE COMPANY OF AMERICA, INC.

Compare with Others
Total Policies

125

(2023)
Total Complaints

6

2018-Present
Confirmed Complaints

1

2018-Present
2023: 0
Complaint Index

0.00

Resolution Time Distribution

2

Under 30 Days

2

30-60 Days

1

60-90 Days

1

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 2 38.0 days
Business Auto 4 146.0 days
Truckers Policy 0 0.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
Dec. 28, 2023 Settlement Automobile Additional Payment Expected; Information Furnished Pending Not Confirmed
Dec. 8, 2023 Claim Delays Automobile Question of Fact; Additional Payment Expected; Contract Language/Legal Issue Pending Not Confirmed
March 30, 2023 Settlement Automobile Information Furnished Pending Not Confirmed
March 29, 2021 Claim Delays Automobile Question of Fact; Claim Settled Pending Not Confirmed
July 20, 2018 Claim Denial Automobile Contract Language/Legal Issue; Failure to Timely Respond Pending Confirmed
July 19, 2018 Claim Delays Automobile Complainant Retained Attorney Pending Not Confirmed