Texas Farmers Insurance Company

Evaluate Texas Auto Insurance by Texas Farmers Insurance Company

Compare with Others
Total Policies

12

(2023)
Total Complaints

39

2018-Present
Confirmed Complaints

3

2018-Present
2023: 0
Complaint Index

0.00

Resolution Time Distribution

11

Under 30 Days

9

30-60 Days

11

60-90 Days

8

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 37 58.0 days
Business Auto 2 118.0 days
Truckers Policy 0 0.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
Nov. 18, 2024 Claim Delays Automobile Information Furnished; Company Position Upheld; Referred To Pending Not Confirmed
Oct. 21, 2024 Claim Denial Automobile Company Position Upheld; Information Furnished Pending Not Confirmed
Oct. 8, 2024 Premium Automobile Corrective Action Taken; Information Furnished Pending Confirmed
Sept. 11, 2024 Claim Delays Automobile Contract Language/Legal Issue; Information Furnished Pending Not Confirmed
Sept. 6, 2024 Claim Delays Automobile Information Furnished; Contract Language/Legal Issue Pending Not Confirmed
Aug. 14, 2024 Claim Delays Automobile Information Furnished; Corrective Action Taken; Claim Settled Pending Confirmed
June 28, 2024 Claim Delays Automobile Corrective Action Taken; Claim Settled; Information Furnished Pending Confirmed
May 28, 2024 Claim Denial Automobile Information Furnished; Contract Language/Legal Issue Pending Not Confirmed
May 9, 2024 Claim Denial Automobile Referred To; No Jurisdiction; Record Only Pending Not Confirmed
Feb. 22, 2024 Other Automobile Information Furnished; Question of Fact Pending Not Confirmed
Jan. 3, 2024 Claim Delays Automobile Claim Settled; Information Furnished; Question of Fact Pending Not Confirmed
Dec. 22, 2023 Premium Automobile Company Position Upheld; Information Furnished Pending Not Confirmed
Dec. 1, 2023 Other Automobile Information Furnished; Question of Fact; Contract Language/Legal Issue Pending Not Confirmed
Nov. 27, 2023 Customer Service Automobile Contract Language/Legal Issue; Company Position Upheld; Information Furnished Pending Not Confirmed
Sept. 27, 2023 Other Automobile Question of Fact; Additional Payment Expected Pending Not Confirmed