Tesla Property & Casualty, Inc.

Evaluate Texas Auto Insurance by Tesla Property & Casualty, Inc.

Compare with Others
Total Policies

42,589

(2024)
Total Complaints

200

2018-Present
Confirmed Complaints

134

2018-Present
2024: 64
Complaint Index

14.13

Resolution Time Distribution

29

Under 30 Days

37

30-60 Days

80

60-90 Days

54

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 200 73.0 days
Business Auto 0 0.0 days
Truckers Policy 0 0.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
March 4, 2025 Claim Delays Automobile Information Furnished; Corrective Action Taken; Additional Payment Expected Pending Confirmed
Feb. 27, 2025 Customer Service Automobile Question of Fact; Contract Language/Legal Issue; Additional Payment Expected Pending Not Confirmed
Feb. 25, 2025 Claim Delays Automobile Information Furnished; Additional Payment Expected Pending Confirmed
Feb. 12, 2025 Claim Delays Automobile Corrective Action Taken; Question of Fact; Additional Payment Expected Pending Confirmed
Feb. 10, 2025 Claim Delays Automobile Information Furnished; Corrective Action Taken; Additional Payment Expected Pending Confirmed
Feb. 6, 2025 Claim Delays Automobile Information Furnished; Additional Payment Expected; Corrective Action Taken Pending Confirmed
Feb. 5, 2025 Claim Delays Automobile Corrective Action Taken; Additional Payment Expected; Information Furnished Pending Confirmed
Jan. 29, 2025 Premium Automobile Contract Language/Legal Issue; Question of Fact; Information Furnished Pending Not Confirmed
Jan. 28, 2025 Claim Delays Automobile Claim Settled; Information Furnished Pending Confirmed
Jan. 27, 2025 Claim Delays Automobile Additional Payment Expected; Corrective Action Taken; Information Furnished Pending Confirmed
Jan. 27, 2025 Claim Delays Automobile Corrective Action Taken; Information Furnished; Additional Payment Expected Pending Confirmed
Jan. 21, 2025 Claim Delays Automobile Additional Payment Expected; Corrective Action Taken; Information Furnished Pending Confirmed
Jan. 21, 2025 Claim Delays Automobile Corrective Action Taken; Claim Settled; Information Furnished Pending Confirmed
Jan. 16, 2025 Claim Delays Automobile Information Furnished; Corrective Action Taken Pending Confirmed
Jan. 16, 2025 Claim Delays Automobile Company Position Upheld; Information Furnished; Contract Language/Legal Issue Pending Not Confirmed