Tesla Property & Casualty, Inc.
Evaluate Texas Auto Insurance by Tesla Property & Casualty, Inc.
Total Policies
38,733
(2023)Total Complaints
184
2018-PresentConfirmed Complaints
121
2018-Present2023: 3
Complaint Index
1.37
Resolution Time Distribution
26
Under 30 Days36
30-60 Days79
60-90 Days43
Over 90 DaysComplaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type | Complaints | Resolution Time |
---|---|---|
Individual Private Pass | 184 | 70.0 days |
Business Auto | 0 | 0.0 days |
Truckers Policy | 0 | 0.0 days |
Other | 0 | 0.0 days |
Resolution Success Factors
What Makes a Successful Claim?
- Complete documentation improves success rate by 40%
- Early reporting (within 24 hours) speeds up resolution
- Regular follow-up reduces resolution time by 25%
- Written communication maintains better record
Best Practices
Photos, videos, and written records
Within 24 hours of incident
Every 5-7 days on open claims
All communication and expenses
Recent Complaints & Resolutions
Date | Type | Coverage | Resolution | Time | Status |
---|---|---|---|---|---|
Feb. 10, 2025 | Claim Delays | Automobile | Additional Payment Expected; Information Furnished; Corrective Action Taken | Pending | Confirmed |
Feb. 6, 2025 | Claim Delays | Automobile | Additional Payment Expected; Corrective Action Taken; Information Furnished | Pending | Confirmed |
Feb. 5, 2025 | Claim Delays | Automobile | Additional Payment Expected; Information Furnished; Corrective Action Taken | Pending | Confirmed |
Jan. 29, 2025 | Premium | Automobile | Information Furnished; Question of Fact; Contract Language/Legal Issue | Pending | Not Confirmed |
Jan. 28, 2025 | Claim Delays | Automobile | Claim Settled; Information Furnished | Pending | Confirmed |
Jan. 27, 2025 | Claim Delays | Automobile | Corrective Action Taken; Additional Payment Expected; Information Furnished | Pending | Confirmed |
Jan. 27, 2025 | Claim Delays | Automobile | Corrective Action Taken; Additional Payment Expected; Information Furnished | Pending | Confirmed |
Jan. 21, 2025 | Claim Delays | Automobile | Additional Payment Expected; Corrective Action Taken; Information Furnished | Pending | Confirmed |
Jan. 21, 2025 | Claim Delays | Automobile | Information Furnished; Claim Settled; Corrective Action Taken | Pending | Confirmed |
Jan. 16, 2025 | Claim Delays | Automobile | Corrective Action Taken; Information Furnished | Pending | Confirmed |
Jan. 13, 2025 | Claim Delays | Automobile | Information Furnished; Additional Monies Received | Pending | Confirmed |
Jan. 3, 2025 | Claim Delays | Automobile | Information Furnished; Additional Payment Expected; Corrective Action Taken | Pending | Confirmed |
Jan. 2, 2025 | Claim Delays | Automobile | Claim Settled; Corrective Action Taken; Information Furnished | Pending | Confirmed |
Dec. 27, 2024 | Claim Delays | Automobile | Corrective Action Taken; Information Furnished; Claim Settled | Pending | Confirmed |
Dec. 20, 2024 | Claim Delays | Automobile | Additional Payment Expected; Corrective Action Taken; Information Furnished | Pending | Confirmed |