TEACHERS INSURANCE COMPANY

Evaluate Texas Auto Insurance by TEACHERS INSURANCE COMPANY

Compare with Others
Total Policies

6,622

(2023)
Total Complaints

21

2018-Present
Confirmed Complaints

4

2018-Present
2023: 0
Complaint Index

0.00

Resolution Time Distribution

6

Under 30 Days

4

30-60 Days

7

60-90 Days

4

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 20 59.0 days
Business Auto 1 90.0 days
Truckers Policy 0 0.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
Feb. 7, 2024 Settlement Automobile Company Position Upheld; Information Furnished; Question of Fact Pending Not Confirmed
March 6, 2023 Premium Automobile Information Furnished; Company Position Upheld Pending Not Confirmed
Dec. 12, 2022 Settlement Automobile Contract Language/Legal Issue; Question of Fact Pending Not Confirmed
April 13, 2022 Claim Delays Automobile Question of Fact; Information Furnished Pending Not Confirmed
March 18, 2022 Claim Delays Automobile Information Furnished; Additional Monies Received; Corrective Action Taken Pending Confirmed
Oct. 8, 2021 Customer Service Automobile Additional Payment Expected; Question of Fact; Contract Language/Legal Issue Pending Not Confirmed
Aug. 10, 2021 Claim Delays Automobile Information Furnished Pending Not Confirmed
June 1, 2021 Claim Delays Automobile Question of Fact; Contract Language/Legal Issue; Additional Monies Received Pending Not Confirmed
March 1, 2021 Settlement Automobile Information Furnished Pending Not Confirmed
Dec. 18, 2020 Claim Delays Automobile Question of Fact Pending Not Confirmed
Aug. 7, 2020 Claim Denial Automobile Information Furnished Pending Not Confirmed
April 10, 2020 Other Automobile Contract Language/Legal Issue Pending Not Confirmed
Jan. 14, 2020 Claim Delays Automobile Additional Payment Expected Pending Confirmed
Oct. 9, 2019 Customer Service Automobile Additional Monies Received Pending Confirmed
June 21, 2019 Settlement Automobile Additional Monies Received Pending Not Confirmed