Steadfast Insurance Company

Evaluate Texas Auto Insurance by Steadfast Insurance Company

Compare with Others
Total Policies

71

(2023)
Total Complaints

10

2018-Present
Confirmed Complaints

3

2018-Present
2023: 0
Complaint Index

0.00

Resolution Time Distribution

1

Under 30 Days

2

30-60 Days

2

60-90 Days

5

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 3 48.0 days
Business Auto 7 108.0 days
Truckers Policy 0 0.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
Sept. 22, 2023 Claim Delays Automobile Contract Language/Legal Issue; Company Position Upheld; Additional Payment Expected Pending Not Confirmed
Jan. 27, 2023 Claim Delays Automobile Information Furnished; Additional Payment Expected Pending Not Confirmed
May 23, 2022 Claim Delays Automobile Additional Payment Expected; Question of Fact Pending Not Confirmed
Nov. 2, 2020 Claim Delays Automobile Question of Fact; Contract Language/Legal Issue Pending Not Confirmed
Oct. 19, 2018 Claim Delays Automobile Additional Monies Received Pending Not Confirmed
Sept. 4, 2018 Claim Delays Automobile Additional Monies Received; Corrective Action Taken Pending Confirmed
July 20, 2018 Claim Delays Automobile Claim Settled Pending Not Confirmed
June 7, 2018 Claim Delays Automobile Additional Monies Received; Contract Language/Legal Issue Pending Confirmed
May 15, 2018 Claim Delays Automobile Claim Settled Pending Confirmed
March 13, 2018 Claim Delays Automobile Complainant Retained Attorney; Question of Fact; Additional Payment Expected Pending Not Confirmed