State National Insurance Company, Inc.

Evaluate Texas Auto Insurance by State National Insurance Company, Inc.

Compare with Others
Total Policies

975

(2023)
Total Complaints

14

2018-Present
Confirmed Complaints

3

2018-Present
2023: 2
Complaint Index

36.39

Resolution Time Distribution

1

Under 30 Days

4

30-60 Days

3

60-90 Days

6

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 7 78.0 days
Business Auto 6 107.0 days
Truckers Policy 1 41.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
April 4, 2024 Claim Delays Automobile Question of Fact; Information Furnished; Company Position Upheld Pending Not Confirmed
Aug. 30, 2023 Claim Delays Automobile Claim Settled; Information Furnished; Corrective Action Taken Pending Confirmed
July 24, 2023 Claim Delays Automobile Additional Payment Expected; Information Furnished; Cancellation Withdrawn Pending Confirmed
June 1, 2023 Claim Delays Automobile Question of Fact; Information Furnished; Additional Payment Expected Pending Not Confirmed
April 17, 2023 Premium Automobile Company Position Upheld; Information Furnished; Contract Language/Legal Issue Pending Not Confirmed
Aug. 1, 2022 Claim Delays Automobile Information Furnished; Contract Language/Legal Issue Pending Not Confirmed
March 25, 2022 Claim Delays Automobile Contract Language/Legal Issue; Information Furnished; Additional Monies Received Pending Not Confirmed
March 4, 2022 Claim Delays Automobile Question of Fact Pending Not Confirmed
Oct. 21, 2019 Settlement Automobile Question of Fact Pending Not Confirmed
June 27, 2019 Claim Denial Automobile Question of Fact Pending Not Confirmed
Feb. 22, 2019 Claim Delays Automobile No Jurisdiction Pending Not Confirmed
Aug. 22, 2018 Premium Automobile Information Furnished Pending Confirmed
March 7, 2018 Customer Service Automobile Additional Payment Expected; Question of Fact Pending Not Confirmed
Feb. 28, 2018 Claim Delays Automobile Additional Payment Expected Pending Not Confirmed