State National Insurance Company, Inc.

Evaluate Texas Auto Insurance by State National Insurance Company, Inc.

Compare with Others
Total Policies

414

(2024)
Total Complaints

14

2018-Present
Confirmed Complaints

3

2018-Present
2024: 0
Complaint Index

0.00

Resolution Time Distribution

1

Under 30 Days

4

30-60 Days

3

60-90 Days

6

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 7 78.0 days
Business Auto 6 107.0 days
Truckers Policy 1 41.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
April 4, 2024 Claim Delays Automobile Question of Fact; Company Position Upheld; Information Furnished Pending Not Confirmed
Aug. 30, 2023 Claim Delays Automobile Information Furnished; Corrective Action Taken; Claim Settled Pending Confirmed
July 24, 2023 Claim Delays Automobile Information Furnished; Additional Payment Expected; Cancellation Withdrawn Pending Confirmed
June 1, 2023 Claim Delays Automobile Additional Payment Expected; Information Furnished; Question of Fact Pending Not Confirmed
April 17, 2023 Premium Automobile Information Furnished; Company Position Upheld; Contract Language/Legal Issue Pending Not Confirmed
Aug. 1, 2022 Claim Delays Automobile Contract Language/Legal Issue; Information Furnished Pending Not Confirmed
March 25, 2022 Claim Delays Automobile Contract Language/Legal Issue; Additional Monies Received; Information Furnished Pending Not Confirmed
March 4, 2022 Claim Delays Automobile Question of Fact Pending Not Confirmed
Oct. 21, 2019 Settlement Automobile Question of Fact Pending Not Confirmed
June 27, 2019 Claim Denial Automobile Question of Fact Pending Not Confirmed
Feb. 22, 2019 Claim Delays Automobile No Jurisdiction Pending Not Confirmed
Aug. 22, 2018 Premium Automobile Information Furnished Pending Confirmed
March 7, 2018 Customer Service Automobile Question of Fact; Additional Payment Expected Pending Not Confirmed
Feb. 28, 2018 Claim Delays Automobile Additional Payment Expected Pending Not Confirmed