State Farm Lloyds

Evaluate Texas Auto Insurance by State Farm Lloyds

Total Policies

None

(2023)
Total Complaints

17

2018-Present
Confirmed Complaints

2

2018-Present
2023: None
Complaint Index

Resolution Time Distribution

6

Under 30 Days

4

30-60 Days

6

60-90 Days

1

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 15 46.0 days
Business Auto 1 16.0 days
Truckers Policy 0 0.0 days
Other 1 56.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
Dec. 23, 2024 Customer Service Automobile Question of Fact; Additional Payment Expected; Company Position Upheld Pending Not Confirmed
Nov. 22, 2024 Premium Automobile Company Position Upheld; Information Furnished; Contract Language/Legal Issue Pending Not Confirmed
April 1, 2024 Claim Delays Automobile Record Only Pending Not Confirmed
Feb. 27, 2024 Claim Delays Automobile Question of Fact; Corrective Action Taken; Additional Payment Expected Pending Confirmed
Feb. 9, 2024 Premium Automobile Question of Fact; Information Furnished Pending Not Confirmed
Dec. 14, 2023 Premium Automobile Information Furnished Pending Not Confirmed
Nov. 10, 2023 Claim Delays Automobile Corrective Action Taken; Additional Payment Expected; Information Furnished Pending Confirmed
Oct. 20, 2023 Claim Delays Automobile Question of Fact Pending Not Confirmed
Sept. 21, 2023 Settlement Automobile Question of Fact Pending Not Confirmed
Aug. 7, 2023 Settlement Automobile Additional Payment Expected; Question of Fact Pending Not Confirmed
June 22, 2023 Claim Delays Automobile Information Furnished; Contract Language/Legal Issue Pending Not Confirmed
May 31, 2023 Claim Delays Automobile Information Furnished Pending Not Confirmed
July 26, 2022 Premium Automobile Contract Language/Legal Issue; Information Furnished Pending Not Confirmed
Oct. 18, 2021 Claim Delays Automobile Additional Payment Expected; Contract Language/Legal Issue; Policy Not In Force Pending Not Confirmed
Oct. 12, 2021 Premium Automobile Question of Fact; Company Position Upheld; Information Furnished Pending Not Confirmed