Starr Indemnity & Liability Company

Evaluate Texas Auto Insurance by Starr Indemnity & Liability Company

Compare with Others
Total Policies

404

(2023)
Total Complaints

14

2018-Present
Confirmed Complaints

3

2018-Present
2023: 0
Complaint Index

0.00

Resolution Time Distribution

1

Under 30 Days

2

30-60 Days

4

60-90 Days

7

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 1 70.0 days
Business Auto 12 114.0 days
Truckers Policy 1 50.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
May 13, 2024 Other Automobile Company Position Upheld; Information Furnished Pending Not Confirmed
Sept. 19, 2023 Claim Delays Automobile Information Furnished; Additional Payment Expected Pending Not Confirmed
Aug. 3, 2023 Claim Delays Automobile Question of Fact; Additional Payment Expected; Information Furnished Pending Not Confirmed
Dec. 2, 2021 Claim Delays Automobile Corrective Action Taken; Additional Monies Received; Contract Language/Legal Issue Pending Confirmed
April 13, 2021 Claim Delays Automobile Premium Refunded; Question of Fact Pending Not Confirmed
Sept. 3, 2020 Customer Service Automobile Additional Payment Expected; Question of Fact Pending Not Confirmed
March 31, 2020 Settlement Automobile Question of Fact Pending Not Confirmed
Dec. 18, 2019 Claim Delays Automobile Information Furnished Pending Not Confirmed
Dec. 12, 2019 Claim Delays Automobile Question of Fact; Contract Language/Legal Issue; Insufficient Information Pending Not Confirmed
Oct. 2, 2019 Claim Delays Automobile Additional Payment Expected; Question of Fact Pending Not Confirmed
July 18, 2019 Claim Delays Automobile Additional Monies Received; Claim Settled Pending Not Confirmed
June 19, 2019 Claim Delays Automobile Question of Fact Pending Not Confirmed
Feb. 26, 2019 Claim Delays Automobile Additional Payment Expected Pending Confirmed
Feb. 21, 2019 Claim Delays Automobile Claim Settled Pending Confirmed