STANDARD FIRE INSURANCE COMPANY, THE

Evaluate Texas Auto Insurance by STANDARD FIRE INSURANCE COMPANY, THE

Total Policies

None

(2023)
Total Complaints

8

2018-Present
Confirmed Complaints

2

2018-Present
2023: None
Complaint Index

Resolution Time Distribution

3

Under 30 Days

2

30-60 Days

3

60-90 Days

0

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 8 45.0 days
Business Auto 0 0.0 days
Truckers Policy 0 0.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
Dec. 2, 2024 Customer Service Automobile Company Position Upheld; Question of Fact; Additional Payment Expected Pending Not Confirmed
May 20, 2024 Customer Service Automobile Question of Fact; Corrective Action Taken; Company Position Upheld Pending Confirmed
March 8, 2024 Claim Delays Automobile Claim Settled; Corrective Action Taken Pending Confirmed
July 15, 2022 Claim Delays Automobile Contract Language/Legal Issue; Claim Settled; Question of Fact Pending Not Confirmed
Sept. 9, 2021 Claim Denial Automobile Question of Fact; Information Furnished Pending Not Confirmed
Jan. 6, 2021 Customer Service Automobile Question of Fact Pending Not Confirmed
Dec. 7, 2020 Customer Service Automobile No Jurisdiction Pending Not Confirmed
April 22, 2019 Claim Delays Automobile Contract Language/Legal Issue Pending Not Confirmed