SENTRY SELECT INSURANCE COMPANY

Evaluate Texas Auto Insurance by SENTRY SELECT INSURANCE COMPANY

Compare with Others
Total Policies

9,465

(2023)
Total Complaints

17

2018-Present
Confirmed Complaints

1

2018-Present
2023: 0
Complaint Index

0.00

Resolution Time Distribution

6

Under 30 Days

2

30-60 Days

3

60-90 Days

6

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 3 21.0 days
Business Auto 9 77.0 days
Truckers Policy 2 142.0 days
Other 3 85.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
Dec. 19, 2024 Claim Delays Automobile Additional Monies Received; Information Furnished; Question of Fact Pending Not Confirmed
June 20, 2024 Claim Delays Automobile Information Furnished; Claim Settled Pending Not Confirmed
Sept. 28, 2023 Settlement Automobile Question of Fact Pending Not Confirmed
March 27, 2023 Customer Service Automobile Information Furnished Pending Not Confirmed
Nov. 8, 2022 Claim Denial Automobile Company Position Upheld; Contract Language/Legal Issue; Information Furnished Pending Not Confirmed
April 19, 2022 Claim Delays Automobile Question of Fact Pending Not Confirmed
Aug. 9, 2021 Claim Delays Automobile Contract Language/Legal Issue Pending Not Confirmed
June 16, 2021 Claim Delays Automobile Question of Fact Pending Not Confirmed
May 31, 2019 Claim Delays Automobile Question of Fact Pending Not Confirmed
Dec. 31, 2018 Premium Automobile Company Position Upheld Pending Not Confirmed
Aug. 30, 2018 Claim Delays Automobile Claim Settled Pending Not Confirmed
Aug. 30, 2018 Other Automobile Company Position Upheld Pending Not Confirmed
June 27, 2018 Premium Automobile Contract Language/Legal Issue Pending Not Confirmed
June 12, 2018 Claim Denial Automobile Contract Language/Legal Issue Pending Not Confirmed
Feb. 27, 2018 Claim Delays Automobile Question of Fact Pending Not Confirmed