Safeco Insurance Company of Illinois

Evaluate Texas Auto Insurance by Safeco Insurance Company of Illinois

Compare with Others
Total Policies

622

(2023)
Total Complaints

11

2018-Present
Confirmed Complaints

2

2018-Present
2023: 0
Complaint Index

0.00

Resolution Time Distribution

1

Under 30 Days

4

30-60 Days

1

60-90 Days

5

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 11 80.0 days
Business Auto 0 0.0 days
Truckers Policy 0 0.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
Sept. 11, 2024 Settlement Automobile Question of Fact; Information Furnished; Company Position Upheld Pending Not Confirmed
Aug. 14, 2023 Other Automobile Company Position Upheld Pending Not Confirmed
Feb. 21, 2023 Settlement Automobile Information Furnished; Question of Fact; Company Position Upheld Pending Not Confirmed
Nov. 22, 2022 Claim Delays Automobile Information Furnished; Contract Language/Legal Issue Pending Not Confirmed
Aug. 1, 2022 Settlement Automobile Question of Fact Pending Not Confirmed
July 19, 2021 Customer Service Automobile Additional Monies Received; Question of Fact Pending Not Confirmed
Oct. 4, 2019 Claim Delays Automobile Claim Settled Pending Not Confirmed
Feb. 11, 2019 Settlement Automobile Information Furnished Pending Not Confirmed
Dec. 13, 2018 Claim Delays Automobile Claim Settled Pending Confirmed
June 14, 2018 Other Automobile No Jurisdiction Pending Not Confirmed
May 11, 2018 Claim Delays Automobile Additional Monies Received; Claim Settled Pending Confirmed