Safeco Insurance Company of America

Evaluate Texas Auto Insurance by Safeco Insurance Company of America

Compare with Others
Total Policies

1,128

(2023)
Total Complaints

27

2018-Present
Confirmed Complaints

4

2018-Present
2023: 1
Complaint Index

15.73

Resolution Time Distribution

8

Under 30 Days

8

30-60 Days

6

60-90 Days

5

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 26 71.0 days
Business Auto 1 126.0 days
Truckers Policy 0 0.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
Jan. 3, 2025 Claim Delays Automobile Information Furnished; Claim Settled; Contract Language/Legal Issue Pending Not Confirmed
Nov. 18, 2024 Premium Automobile Information Furnished; Contract Language/Legal Issue; Company Position Upheld Pending Not Confirmed
July 5, 2024 Settlement Automobile Corrective Action Taken; Contract Language/Legal Issue; Information Furnished Pending Confirmed
June 24, 2024 Premium Automobile Contract Language/Legal Issue; Information Furnished Pending Not Confirmed
Dec. 29, 2023 Settlement Automobile Company Position Upheld; Information Furnished Pending Not Confirmed
Dec. 11, 2023 Claim Delays Automobile Claim Settled; Information Furnished Pending Confirmed
Nov. 17, 2023 Claim Denial Automobile Question of Fact; Contract Language/Legal Issue; Additional Payment Expected Pending Not Confirmed
Sept. 14, 2023 Other Automobile Company Position Upheld; Information Furnished Pending Not Confirmed
Sept. 14, 2023 Other Automobile Question of Fact; Additional Monies Received Pending Not Confirmed
May 4, 2023 Settlement Automobile Question of Fact; Claim Settled Pending Not Confirmed
April 19, 2023 Settlement Automobile Question of Fact; Additional Monies Received Pending Not Confirmed
Jan. 19, 2023 Settlement Automobile Contract Language/Legal Issue; Information Furnished Pending Not Confirmed
Dec. 29, 2022 Claim Delays Automobile Additional Payment Expected; Corrective Action Taken; Additional Monies Received Pending Confirmed
Oct. 27, 2022 Settlement Automobile Additional Monies Received; Claim Settled Pending Not Confirmed
Sept. 29, 2022 Premium Automobile Contract Language/Legal Issue; Premium Refunded Pending Not Confirmed