Safe Auto Insurance Company

Evaluate Texas Auto Insurance by Safe Auto Insurance Company

Compare with Others
Total Policies

None

(2023)
Total Complaints

71

2018-Present
Confirmed Complaints

14

2018-Present
2023: None
Complaint Index

Resolution Time Distribution

19

Under 30 Days

17

30-60 Days

23

60-90 Days

12

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 68 63.0 days
Business Auto 3 70.0 days
Truckers Policy 0 0.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
Jan. 8, 2024 Claim Delays Automobile Information Furnished; Additional Monies Received; Question of Fact Pending Not Confirmed
May 9, 2023 Claim Delays Automobile Additional Payment Expected; Question of Fact Pending Not Confirmed
April 6, 2023 Claim Delays Automobile Question of Fact; Additional Payment Expected Pending Not Confirmed
Feb. 16, 2023 Claim Delays Automobile Information Furnished; Corrective Action Taken; Contract Language/Legal Issue Pending Confirmed
Jan. 25, 2023 Claim Delays Automobile Additional Payment Expected Pending Confirmed
Jan. 5, 2023 Claim Delays Automobile Insufficient Information Pending Not Confirmed
Dec. 29, 2022 Claim Delays Automobile Information Furnished; Contract Language/Legal Issue Pending Not Confirmed
Dec. 29, 2022 Claim Delays Automobile Question of Fact; Contract Language/Legal Issue; Additional Monies Received Pending Not Confirmed
Nov. 18, 2022 Claim Delays Automobile Company Position Upheld; Contract Language/Legal Issue; Information Furnished Pending Not Confirmed
Nov. 11, 2022 Claim Delays Automobile Contract Language/Legal Issue; Question of Fact Pending Confirmed
Nov. 7, 2022 Claim Delays Automobile Contract Language/Legal Issue; Question of Fact Pending Not Confirmed
Nov. 7, 2022 Claim Denial Automobile Company Position Upheld; Contract Language/Legal Issue; Information Furnished Pending Not Confirmed
Oct. 18, 2022 Claim Delays Automobile Corrective Action Taken; Additional Monies Received; Contract Language/Legal Issue Pending Confirmed
Sept. 16, 2022 Claim Delays Automobile Question of Fact; Information Furnished Pending Confirmed
Sept. 12, 2022 Premium Automobile Contract Language/Legal Issue; Information Furnished Pending Not Confirmed