RLI Insurance Company
Evaluate Texas Auto Insurance by RLI Insurance Company
Total Policies
272
(2023)Total Complaints
7
2018-PresentConfirmed Complaints
1
2018-Present2023: 0
Complaint Index
0.00
Resolution Time Distribution
5
Under 30 Days0
30-60 Days2
60-90 Days0
Over 90 DaysComplaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type | Complaints | Resolution Time |
---|---|---|
Individual Private Pass | 0 | 0.0 days |
Business Auto | 4 | 48.0 days |
Truckers Policy | 3 | 18.0 days |
Other | 0 | 0.0 days |
Resolution Success Factors
What Makes a Successful Claim?
- Complete documentation improves success rate by 40%
- Early reporting (within 24 hours) speeds up resolution
- Regular follow-up reduces resolution time by 25%
- Written communication maintains better record
Best Practices
Photos, videos, and written records
Within 24 hours of incident
Every 5-7 days on open claims
All communication and expenses
Recent Complaints & Resolutions
Date | Type | Coverage | Resolution | Time | Status |
---|---|---|---|---|---|
Feb. 12, 2024 | Claim Delays | Automobile | Company Position Upheld | Pending | Not Confirmed |
Jan. 10, 2024 | Claim Delays | Automobile | Agent 1st warning; Information Furnished; Additional Payment Expected | Pending | Confirmed |
Jan. 8, 2024 | Claim Denial | Automobile | Question of Fact | Pending | Not Confirmed |
July 10, 2023 | Settlement | Automobile | Question of Fact; Contract Language/Legal Issue | Pending | Not Confirmed |
April 18, 2023 | Claim Delays | Automobile | Information Furnished; Claim Settled | Pending | Not Confirmed |
Feb. 8, 2022 | Claim Delays | Automobile | Additional Monies Received; Question of Fact | Pending | Not Confirmed |
Dec. 3, 2019 | Claim Delays | Automobile | Question of Fact | Pending | Not Confirmed |