RLI Insurance Company

Evaluate Texas Auto Insurance by RLI Insurance Company

Total Policies

272

(2023)
Total Complaints

7

2018-Present
Confirmed Complaints

1

2018-Present
2023: 0
Complaint Index

0.00

Resolution Time Distribution

5

Under 30 Days

0

30-60 Days

2

60-90 Days

0

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 0 0.0 days
Business Auto 4 48.0 days
Truckers Policy 3 18.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
Feb. 12, 2024 Claim Delays Automobile Company Position Upheld Pending Not Confirmed
Jan. 10, 2024 Claim Delays Automobile Agent 1st warning; Information Furnished; Additional Payment Expected Pending Confirmed
Jan. 8, 2024 Claim Denial Automobile Question of Fact Pending Not Confirmed
July 10, 2023 Settlement Automobile Question of Fact; Contract Language/Legal Issue Pending Not Confirmed
April 18, 2023 Claim Delays Automobile Information Furnished; Claim Settled Pending Not Confirmed
Feb. 8, 2022 Claim Delays Automobile Additional Monies Received; Question of Fact Pending Not Confirmed
Dec. 3, 2019 Claim Delays Automobile Question of Fact Pending Not Confirmed