REMCO INSURANCE AGENCIES, INC.

Evaluate Texas Auto Insurance by REMCO INSURANCE AGENCIES, INC.

Compare with Others
Total Policies

None

(2023)
Total Complaints

14

2018-Present
Confirmed Complaints

7

2018-Present
2023: None
Complaint Index

Resolution Time Distribution

3

Under 30 Days

4

30-60 Days

2

60-90 Days

5

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 12 91.0 days
Business Auto 1 25.0 days
Truckers Policy 0 0.0 days
Other 1 34.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
June 5, 2024 Premium Automobile Corrective Action Taken; Premium Refunded Pending Confirmed
Jan. 2, 2024 Other Automobile Information Furnished; Premium Refunded Pending Confirmed
Nov. 8, 2023 Claim Delays Automobile Agent 1st warning; Failure to Timely Respond Pending Confirmed
Jan. 4, 2023 Claim Delays Automobile Information Furnished; Contract Language/Legal Issue; Company Position Upheld Pending Not Confirmed
Sept. 6, 2022 Other Automobile Contract Language/Legal Issue; Company Position Upheld; Question of Fact Pending Not Confirmed
Jan. 21, 2022 Claim Delays Automobile Policy Not In Force; Question of Fact; Additional Payment Expected Pending Not Confirmed
Jan. 15, 2021 Premium Automobile Additional Monies Received; Question of Fact; Premium Refunded Pending Confirmed
Oct. 8, 2020 Claim Delays Automobile Premium Refunded; Corrective Action Taken Pending Confirmed
Oct. 29, 2019 Claim Delays Automobile Information Furnished Pending Not Confirmed
July 31, 2019 Other Automobile Question of Fact Pending Not Confirmed
May 2, 2018 Premium Automobile Additional Payment Expected; Contract Language/Legal Issue Pending Not Confirmed
April 19, 2018 Other Automobile Additional Payment Expected Pending Confirmed
Jan. 25, 2018 Other Automobile Information Furnished Pending Not Confirmed
Jan. 18, 2018 Claim Delays Automobile Information Furnished Pending Confirmed