Redwood Fire and Casualty Insurance Company

Evaluate Texas Auto Insurance by Redwood Fire and Casualty Insurance Company

Total Policies

550

(2023)
Total Complaints

6

2018-Present
Confirmed Complaints

2

2018-Present
2023: 0
Complaint Index

0.00

Resolution Time Distribution

0

Under 30 Days

3

30-60 Days

2

60-90 Days

1

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 1 50.0 days
Business Auto 4 75.0 days
Truckers Policy 1 48.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
March 9, 2022 Customer Service Automobile Additional Payment Expected Pending Not Confirmed
Feb. 28, 2022 Premium Automobile Premium Refunded Pending Not Confirmed
July 2, 2019 Claim Delays Automobile Policy Not In Force Pending Confirmed
June 11, 2019 Premium Automobile Contract Language/Legal Issue Pending Not Confirmed
May 22, 2019 Claim Denial Automobile Additional Monies Received Pending Confirmed
Nov. 2, 2018 Premium Automobile Contract Language/Legal Issue; Premium Refunded Pending Not Confirmed