Redwood Fire and Casualty Insurance Company
Evaluate Texas Auto Insurance by Redwood Fire and Casualty Insurance Company
Total Policies
550
(2023)Total Complaints
6
2018-PresentConfirmed Complaints
2
2018-Present2023: 0
Complaint Index
0.00
Resolution Time Distribution
0
Under 30 Days3
30-60 Days2
60-90 Days1
Over 90 DaysComplaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type | Complaints | Resolution Time |
---|---|---|
Individual Private Pass | 1 | 50.0 days |
Business Auto | 4 | 75.0 days |
Truckers Policy | 1 | 48.0 days |
Other | 0 | 0.0 days |
Resolution Success Factors
What Makes a Successful Claim?
- Complete documentation improves success rate by 40%
- Early reporting (within 24 hours) speeds up resolution
- Regular follow-up reduces resolution time by 25%
- Written communication maintains better record
Best Practices
Photos, videos, and written records
Within 24 hours of incident
Every 5-7 days on open claims
All communication and expenses
Recent Complaints & Resolutions
Date | Type | Coverage | Resolution | Time | Status |
---|---|---|---|---|---|
March 9, 2022 | Customer Service | Automobile | Additional Payment Expected | Pending | Not Confirmed |
Feb. 28, 2022 | Premium | Automobile | Premium Refunded | Pending | Not Confirmed |
July 2, 2019 | Claim Delays | Automobile | Policy Not In Force | Pending | Confirmed |
June 11, 2019 | Premium | Automobile | Contract Language/Legal Issue | Pending | Not Confirmed |
May 22, 2019 | Claim Denial | Automobile | Additional Monies Received | Pending | Confirmed |
Nov. 2, 2018 | Premium | Automobile | Contract Language/Legal Issue; Premium Refunded | Pending | Not Confirmed |