Qualitas Insurance Company

Evaluate Texas Auto Insurance by Qualitas Insurance Company

Compare with Others
Total Policies

1,899

(2023)
Total Complaints

22

2018-Present
Confirmed Complaints

7

2018-Present
2023: 0
Complaint Index

0.00

Resolution Time Distribution

2

Under 30 Days

3

30-60 Days

2

60-90 Days

15

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 8 108.0 days
Business Auto 10 136.0 days
Truckers Policy 4 98.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
Aug. 30, 2024 Settlement Automobile Information Furnished; Claim Settled; Contract Language/Legal Issue Pending Not Confirmed
March 12, 2024 Other Automobile Question of Fact Pending Not Confirmed
July 31, 2023 Claim Denial Automobile Question of Fact Pending Not Confirmed
Jan. 19, 2023 Claim Delays Automobile Information Furnished; Contract Language/Legal Issue; Company Position Upheld Pending Not Confirmed
May 2, 2022 Claim Denial Automobile Claim Settled; Information Furnished; Additional Payment Expected Pending Not Confirmed
June 21, 2021 Premium Automobile Information Furnished Pending Not Confirmed
Feb. 26, 2021 Claim Denial Automobile Company Position Upheld; Question of Fact; Contract Language/Legal Issue Pending Not Confirmed
Jan. 26, 2021 Other Automobile Contract Language/Legal Issue Pending Not Confirmed
April 21, 2020 Claim Delays Automobile Question of Fact; Contract Language/Legal Issue; Failure to Timely Respond Pending Confirmed
April 2, 2020 Claim Delays Automobile Question of Fact Pending Not Confirmed
March 16, 2020 Claim Delays Automobile Question of Fact Pending Not Confirmed
March 4, 2020 Claim Delays Automobile Question of Fact; Claim Settled; Information Furnished Pending Confirmed
Dec. 18, 2019 Claim Denial Automobile Additional Payment Expected Pending Confirmed
Dec. 6, 2019 Settlement Automobile Question of Fact Pending Confirmed
Oct. 23, 2019 Customer Service Automobile Failure to Timely Respond; Question of Fact Pending Confirmed