Privilege Underwriters Reciprocal Exchange

Evaluate Texas Auto Insurance by Privilege Underwriters Reciprocal Exchange

Compare with Others
Total Policies

7,969

(2023)
Total Complaints

10

2018-Present
Confirmed Complaints

2

2018-Present
2023: 0
Complaint Index

0.00

Resolution Time Distribution

2

Under 30 Days

2

30-60 Days

2

60-90 Days

4

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 10 69.0 days
Business Auto 0 0.0 days
Truckers Policy 0 0.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
Oct. 28, 2024 Claim Denial Automobile Company Position Upheld; Contract Language/Legal Issue; Information Furnished Pending Not Confirmed
April 15, 2024 Claim Delays Automobile Information Furnished Pending Not Confirmed
Sept. 27, 2023 Claim Delays Automobile Additional Payment Expected; Record Only; Information Furnished Pending Not Confirmed
Aug. 23, 2023 Claim Delays Automobile Additional Payment Expected; Question of Fact Pending Not Confirmed
Dec. 8, 2022 Other Automobile Information Furnished; Contract Language/Legal Issue; Company Position Upheld Pending Not Confirmed
June 2, 2022 Premium Automobile Premium Refunded; Information Furnished Pending Confirmed
March 2, 2022 Other Automobile Contract Language/Legal Issue Pending Not Confirmed
May 19, 2020 Claim Delays Automobile Additional Monies Received; Question of Fact Pending Not Confirmed
Feb. 27, 2019 Claim Delays Automobile Additional Monies Received Pending Confirmed
April 18, 2018 Claim Delays Automobile Question of Fact Pending Not Confirmed