Old Republic Insurance Company

Evaluate Texas Auto Insurance by Old Republic Insurance Company

Compare with Others
Total Policies

364

(2024)
Total Complaints

72

2018-Present
Confirmed Complaints

8

2018-Present
2024: 3
Complaint Index

77.47

Resolution Time Distribution

29

Under 30 Days

18

30-60 Days

18

60-90 Days

7

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 18 49.0 days
Business Auto 52 51.0 days
Truckers Policy 2 49.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
Feb. 26, 2025 Claim Delays Automobile Question of Fact; Information Furnished; Company Position Upheld Pending Not Confirmed
Feb. 21, 2025 Claim Delays Automobile Information Furnished; Question of Fact; Additional Payment Expected Pending Not Confirmed
Jan. 3, 2025 Claim Delays Automobile Information Furnished; Additional Payment Expected; Question of Fact Pending Not Confirmed
Dec. 9, 2024 Claim Delays Automobile Claim Settled; Information Furnished Pending Not Confirmed
Aug. 29, 2024 Claim Delays Automobile Claim Settled; Information Furnished Pending Not Confirmed
July 17, 2024 Settlement Automobile Question of Fact; Information Furnished Pending Not Confirmed
June 20, 2024 Claim Delays Automobile Information Furnished Pending Not Confirmed
April 23, 2024 Claim Delays Automobile Information Furnished; Corrective Action Taken Pending Confirmed
April 18, 2024 Claim Delays Automobile Question of Fact; Company Position Upheld; Claim Settled Pending Confirmed
March 27, 2024 Claim Delays Automobile Question of Fact; Information Furnished Pending Not Confirmed
Jan. 2, 2024 Claim Delays Automobile Contract Language/Legal Issue; Question of Fact; Additional Payment Expected Pending Confirmed
Dec. 8, 2023 Settlement Automobile Question of Fact; Information Furnished; Company Position Upheld Pending Not Confirmed
Nov. 27, 2023 Claim Delays Automobile Information Furnished; Corrective Action Taken Pending Confirmed
Nov. 15, 2023 Claim Delays Automobile Question of Fact; Contract Language/Legal Issue; Information Furnished Pending Not Confirmed
Oct. 16, 2023 Claim Delays Automobile Contract Language/Legal Issue; No Jurisdiction Pending Not Confirmed