Ohio Security Insurance Company
Evaluate Texas Auto Insurance by Ohio Security Insurance Company
Total Policies
4,009
(2023)Total Complaints
25
2018-PresentConfirmed Complaints
7
2018-Present2023: 0
Complaint Index
0.00
Resolution Time Distribution
7
Under 30 Days7
30-60 Days5
60-90 Days6
Over 90 DaysComplaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type | Complaints | Resolution Time |
---|---|---|
Individual Private Pass | 2 | 65.0 days |
Business Auto | 23 | 70.0 days |
Truckers Policy | 0 | 0.0 days |
Other | 0 | 0.0 days |
Resolution Success Factors
What Makes a Successful Claim?
- Complete documentation improves success rate by 40%
- Early reporting (within 24 hours) speeds up resolution
- Regular follow-up reduces resolution time by 25%
- Written communication maintains better record
Best Practices
Photos, videos, and written records
Within 24 hours of incident
Every 5-7 days on open claims
All communication and expenses
Recent Complaints & Resolutions
Date | Type | Coverage | Resolution | Time | Status |
---|---|---|---|---|---|
Jan. 16, 2025 | Customer Service | Automobile | Company Position Upheld; Claim Settled; Contract Language/Legal Issue | Pending | Not Confirmed |
July 24, 2024 | Claim Delays | Automobile | Company Position Upheld; Question of Fact; Contract Language/Legal Issue | Pending | Confirmed |
June 27, 2024 | Claim Delays | Automobile | Question of Fact; Claim Settled | Pending | Not Confirmed |
March 23, 2023 | Customer Service | Automobile | Contract Language/Legal Issue; Question of Fact; Claim Settled | Pending | Not Confirmed |
Nov. 9, 2022 | Claim Denial | Automobile | Policy Not In Force; Company Position Upheld; Contract Language/Legal Issue | Pending | Not Confirmed |
Aug. 17, 2022 | Claim Delays | Automobile | Question of Fact; Claim Settled; Information Furnished | Pending | Not Confirmed |
June 27, 2022 | Claim Delays | Automobile | Information Furnished; Contract Language/Legal Issue; Company Position Upheld | Pending | Not Confirmed |
March 25, 2022 | Claim Delays | Automobile | Claim Settled; Corrective Action Taken; Contract Language/Legal Issue | Pending | Confirmed |
Feb. 22, 2022 | Claim Denial | Automobile | Company Position Upheld; Contract Language/Legal Issue | Pending | Not Confirmed |
Feb. 1, 2022 | Claim Delays | Automobile | Contract Language/Legal Issue; Question of Fact | Pending | Not Confirmed |
Oct. 26, 2021 | Settlement | Automobile | Information Furnished | Pending | Not Confirmed |
April 8, 2021 | Other | Automobile | Information Furnished | Pending | Not Confirmed |
Oct. 28, 2020 | Claim Delays | Automobile | Claim Settled | Pending | Not Confirmed |
Oct. 15, 2020 | Premium | Automobile | Additional Payment Expected | Pending | Not Confirmed |
Sept. 15, 2020 | Claim Delays | Automobile | Contract Language/Legal Issue; Question of Fact | Pending | Not Confirmed |