Ohio Security Insurance Company

Evaluate Texas Auto Insurance by Ohio Security Insurance Company

Compare with Others
Total Policies

4,009

(2023)
Total Complaints

25

2018-Present
Confirmed Complaints

7

2018-Present
2023: 0
Complaint Index

0.00

Resolution Time Distribution

7

Under 30 Days

7

30-60 Days

5

60-90 Days

6

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 2 65.0 days
Business Auto 23 70.0 days
Truckers Policy 0 0.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
Jan. 16, 2025 Customer Service Automobile Company Position Upheld; Claim Settled; Contract Language/Legal Issue Pending Not Confirmed
July 24, 2024 Claim Delays Automobile Company Position Upheld; Question of Fact; Contract Language/Legal Issue Pending Confirmed
June 27, 2024 Claim Delays Automobile Question of Fact; Claim Settled Pending Not Confirmed
March 23, 2023 Customer Service Automobile Contract Language/Legal Issue; Question of Fact; Claim Settled Pending Not Confirmed
Nov. 9, 2022 Claim Denial Automobile Policy Not In Force; Company Position Upheld; Contract Language/Legal Issue Pending Not Confirmed
Aug. 17, 2022 Claim Delays Automobile Question of Fact; Claim Settled; Information Furnished Pending Not Confirmed
June 27, 2022 Claim Delays Automobile Information Furnished; Contract Language/Legal Issue; Company Position Upheld Pending Not Confirmed
March 25, 2022 Claim Delays Automobile Claim Settled; Corrective Action Taken; Contract Language/Legal Issue Pending Confirmed
Feb. 22, 2022 Claim Denial Automobile Company Position Upheld; Contract Language/Legal Issue Pending Not Confirmed
Feb. 1, 2022 Claim Delays Automobile Contract Language/Legal Issue; Question of Fact Pending Not Confirmed
Oct. 26, 2021 Settlement Automobile Information Furnished Pending Not Confirmed
April 8, 2021 Other Automobile Information Furnished Pending Not Confirmed
Oct. 28, 2020 Claim Delays Automobile Claim Settled Pending Not Confirmed
Oct. 15, 2020 Premium Automobile Additional Payment Expected Pending Not Confirmed
Sept. 15, 2020 Claim Delays Automobile Contract Language/Legal Issue; Question of Fact Pending Not Confirmed