New Horizon Insurance Company

Evaluate Texas Auto Insurance by New Horizon Insurance Company

Compare with Others
Total Policies

None

(2023)
Total Complaints

6

2018-Present
Confirmed Complaints

0

2018-Present
2023: None
Complaint Index

Resolution Time Distribution

1

Under 30 Days

3

30-60 Days

2

60-90 Days

0

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 3 31.0 days
Business Auto 3 66.0 days
Truckers Policy 0 0.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
Dec. 15, 2023 Claim Denial Automobile Company Position Upheld; Information Furnished Pending Not Confirmed
June 20, 2023 Claim Delays Automobile Information Furnished; Contract Language/Legal Issue Pending Not Confirmed
April 4, 2023 Claim Delays Automobile Information Furnished; Question of Fact Pending Not Confirmed
March 2, 2023 Claim Delays Automobile Information Furnished; No Jurisdiction Pending Not Confirmed
Dec. 1, 2022 Claim Delays Automobile No Jurisdiction; Contract Language/Legal Issue Pending Not Confirmed
Sept. 3, 2020 Claim Denial Automobile Question of Fact; Information Furnished Pending Not Confirmed