National Unity Insurance Company

Evaluate Texas Auto Insurance by National Unity Insurance Company

Compare with Others
Total Policies

3,106

(2023)
Total Complaints

24

2018-Present
Confirmed Complaints

2

2018-Present
2023: 0
Complaint Index

0.00

Resolution Time Distribution

5

Under 30 Days

4

30-60 Days

5

60-90 Days

10

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 23 119.0 days
Business Auto 1 62.0 days
Truckers Policy 0 0.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
Nov. 15, 2023 Claim Delays Automobile Contract Language/Legal Issue; Information Furnished; Company Position Upheld Pending Not Confirmed
Oct. 12, 2023 Customer Service Automobile Question of Fact; Information Furnished; Additional Payment Expected Pending Not Confirmed
Aug. 30, 2023 Claim Delays Automobile Information Furnished; Additional Payment Expected; Question of Fact Pending Not Confirmed
June 12, 2023 Claim Denial Automobile Additional Payment Expected; Question of Fact Pending Not Confirmed
Jan. 30, 2023 Claim Denial Automobile Contract Language/Legal Issue; Question of Fact Pending Not Confirmed
May 7, 2021 Claim Delays Automobile Question of Fact; Contract Language/Legal Issue; Additional Payment Expected Pending Not Confirmed
May 20, 2020 Claim Denial Automobile No Jurisdiction Pending Not Confirmed
March 24, 2020 Claim Delays Automobile Contract Language/Legal Issue; Question of Fact Pending Not Confirmed
Feb. 26, 2020 Claim Delays Automobile Question of Fact Pending Not Confirmed
Jan. 6, 2020 Customer Service Automobile Question of Fact Pending Not Confirmed
Sept. 3, 2019 Claim Delays Automobile Claim Settled; Additional Monies Received Pending Not Confirmed
Aug. 2, 2019 Customer Service Automobile Question of Fact; Contract Language/Legal Issue Pending Not Confirmed
Dec. 28, 2018 Claim Denial Automobile Contract Language/Legal Issue Pending Not Confirmed
Nov. 21, 2018 Claim Delays Automobile Additional Monies Received Pending Not Confirmed
Oct. 1, 2018 Claim Delays Automobile Claim Settled Pending Confirmed