NATIONAL UNION FIRE INSURANCE COMPANY OF PITTSBURGH, PA.

Evaluate Texas Auto Insurance by NATIONAL UNION FIRE INSURANCE COMPANY OF PITTSBURGH, PA.

Compare with Others
Total Policies

None

(2024)
Total Complaints

46

2018-Present
Confirmed Complaints

6

2018-Present
2024: None
Complaint Index

Resolution Time Distribution

9

Under 30 Days

13

30-60 Days

14

60-90 Days

10

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 13 69.0 days
Business Auto 31 67.0 days
Truckers Policy 2 50.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
Feb. 12, 2025 Claim Delays Automobile Information Furnished; Corrective Action Taken Pending Confirmed
Nov. 21, 2024 Claim Delays Automobile Contract Language/Legal Issue; Additional Payment Expected; Information Furnished Pending Not Confirmed
Sept. 26, 2024 Claim Delays Automobile Information Furnished; Additional Payment Expected; Contract Language/Legal Issue Pending Confirmed
Sept. 18, 2024 Claim Denial Automobile Information Furnished; Company Position Upheld; Question of Fact Pending Not Confirmed
Sept. 12, 2024 Claim Delays Automobile Information Furnished; Question of Fact Pending Not Confirmed
Aug. 1, 2024 Claim Delays Automobile Information Furnished; Additional Payment Expected; Contract Language/Legal Issue Pending Not Confirmed
July 29, 2024 Claim Delays Automobile Information Furnished; Additional Monies Received; Contract Language/Legal Issue Pending Not Confirmed
July 17, 2024 Claim Delays Automobile Corrective Action Taken; Additional Payment Expected Pending Confirmed
July 8, 2024 Claim Delays Automobile Additional Payment Expected; Information Furnished Pending Not Confirmed
May 2, 2024 Claim Delays Automobile Question of Fact; Information Furnished; Company Position Upheld Pending Not Confirmed
March 21, 2024 Claim Delays Automobile Information Furnished; Claim Settled Pending Not Confirmed
March 19, 2024 Customer Service Automobile Additional Payment Expected; Claim Settled; Information Furnished Pending Not Confirmed
Feb. 21, 2024 Other Automobile Question of Fact; Information Furnished; Claim Settled Pending Not Confirmed
Dec. 21, 2023 Claim Delays Automobile Information Furnished; Question of Fact; Additional Payment Expected Pending Not Confirmed
Dec. 1, 2023 Claim Delays Automobile Contract Language/Legal Issue; Information Furnished Pending Not Confirmed