National Specialty Insurance Company

Evaluate Texas Auto Insurance by National Specialty Insurance Company

Compare with Others
Total Policies

7,418

(2023)
Total Complaints

8

2018-Present
Confirmed Complaints

0

2018-Present
2023: 0
Complaint Index

0.00

Resolution Time Distribution

1

Under 30 Days

0

30-60 Days

6

60-90 Days

1

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 1 61.0 days
Business Auto 6 66.0 days
Truckers Policy 1 87.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
May 17, 2024 Claim Delays Automobile Information Furnished; Contract Language/Legal Issue Pending Not Confirmed
April 19, 2024 Premium Automobile Premium Refunded; Company Position Upheld; Information Furnished Pending Not Confirmed
Nov. 2, 2023 Claim Delays Automobile No Jurisdiction; Question of Fact Pending Not Confirmed
Oct. 27, 2023 Claim Delays Automobile Question of Fact; Additional Payment Expected Pending Not Confirmed
Feb. 14, 2022 Customer Service Automobile Company Position Upheld; Question of Fact Pending Not Confirmed
Jan. 22, 2019 Claim Delays Automobile Question of Fact Pending Not Confirmed
Aug. 13, 2018 Other Automobile Question of Fact Pending Not Confirmed
June 14, 2018 Claim Delays Automobile No Jurisdiction Pending Not Confirmed