Lyndon Southern Insurance Company

Evaluate Texas Auto Insurance by Lyndon Southern Insurance Company

Compare with Others
Total Policies

None

(2023)
Total Complaints

22

2018-Present
Confirmed Complaints

8

2018-Present
2023: None
Complaint Index

Resolution Time Distribution

2

Under 30 Days

7

30-60 Days

4

60-90 Days

9

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 21 84.0 days
Business Auto 1 23.0 days
Truckers Policy 0 0.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
Aug. 12, 2024 Customer Service Automobile Company Position Upheld; Contract Language/Legal Issue Pending Not Confirmed
Feb. 24, 2022 Claim Denial Automobile Information Furnished Pending Not Confirmed
June 10, 2021 Customer Service Automobile Contract Language/Legal Issue; Information Furnished Pending Not Confirmed
March 4, 2020 Claim Denial Automobile Question of Fact Pending Not Confirmed
Aug. 6, 2019 Claim Delays Automobile Additional Monies Received Pending Not Confirmed
July 1, 2019 Claim Delays Automobile Additional Monies Received Pending Confirmed
May 14, 2019 Claim Delays Automobile Additional Payment Expected; Contract Language/Legal Issue Pending Not Confirmed
Feb. 25, 2019 Claim Denial Automobile Claim Settled Pending Not Confirmed
Jan. 2, 2019 Claim Delays Automobile Additional Monies Received; Claim Settled Pending Not Confirmed
Dec. 31, 2018 Claim Delays Automobile Claim Settled Pending Confirmed
Dec. 10, 2018 Claim Delays Automobile Claim Settled Pending Confirmed
Dec. 10, 2018 Claim Delays Automobile Additional Payment Expected Pending Confirmed
Nov. 28, 2018 Claim Delays Automobile Additional Monies Received; Contract Language/Legal Issue Pending Not Confirmed
Nov. 7, 2018 Customer Service Automobile Contract Language/Legal Issue Pending Not Confirmed
Aug. 20, 2018 Claim Delays Automobile Claim Settled Pending Not Confirmed