Liberty Insurance Corporation
Evaluate Texas Auto Insurance by Liberty Insurance Corporation
Total Policies
110
(2023)Total Complaints
4
2018-PresentConfirmed Complaints
0
2018-Present2023: 0
Complaint Index
0.00
Resolution Time Distribution
3
Under 30 Days0
30-60 Days0
60-90 Days1
Over 90 DaysComplaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type | Complaints | Resolution Time |
---|---|---|
Individual Private Pass | 3 | 54.0 days |
Business Auto | 1 | 29.0 days |
Truckers Policy | 0 | 0.0 days |
Other | 0 | 0.0 days |
Resolution Success Factors
What Makes a Successful Claim?
- Complete documentation improves success rate by 40%
- Early reporting (within 24 hours) speeds up resolution
- Regular follow-up reduces resolution time by 25%
- Written communication maintains better record
Best Practices
Photos, videos, and written records
Within 24 hours of incident
Every 5-7 days on open claims
All communication and expenses
Recent Complaints & Resolutions
Date | Type | Coverage | Resolution | Time | Status |
---|---|---|---|---|---|
Oct. 17, 2023 | Claim Delays | Automobile | Information Furnished; Claim Settled; Company Position Upheld | Pending | Not Confirmed |
Aug. 2, 2021 | Claim Denial | Automobile | Question of Fact; Information Furnished | Pending | Not Confirmed |
Aug. 27, 2020 | Claim Delays | Automobile | Information Furnished; Contract Language/Legal Issue | Pending | Not Confirmed |
Nov. 5, 2019 | Settlement | Automobile | Claim Settled | Pending | Not Confirmed |