Knightbrook Insurance Company

Evaluate Texas Auto Insurance by Knightbrook Insurance Company

Compare with Others
Total Policies

None

(2023)
Total Complaints

78

2018-Present
Confirmed Complaints

6

2018-Present
2023: None
Complaint Index

Resolution Time Distribution

37

Under 30 Days

18

30-60 Days

20

60-90 Days

3

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 77 37.0 days
Business Auto 1 10.0 days
Truckers Policy 0 0.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
Sept. 16, 2024 Settlement Automobile Information Furnished; Contract Language/Legal Issue; Company Position Upheld Pending Not Confirmed
July 9, 2024 Claim Delays Automobile Information Furnished; Claim Settled; Corrective Action Taken Pending Confirmed
June 25, 2024 Claim Delays Automobile Question of Fact; Claim Settled Pending Not Confirmed
June 25, 2024 Settlement Automobile Claim Settled; Question of Fact Pending Not Confirmed
June 4, 2024 Claim Delays Automobile Information Furnished; Contract Language/Legal Issue; Claim Settled Pending Not Confirmed
May 20, 2024 Claim Denial Automobile Information Furnished; Question of Fact Pending Not Confirmed
April 29, 2024 Claim Delays Automobile Information Furnished; Additional Payment Expected Pending Not Confirmed
March 11, 2024 Claim Delays Automobile Information Furnished; Additional Payment Expected; Corrective Action Taken Pending Not Confirmed
March 8, 2024 Claim Delays Automobile Information Furnished; Additional Payment Expected Pending Not Confirmed
March 6, 2024 Claim Delays Automobile Contract Language/Legal Issue; Information Furnished; Claim Settled Pending Not Confirmed
Feb. 16, 2024 Claim Delays Automobile Information Furnished; Additional Payment Expected; Question of Fact Pending Not Confirmed
Jan. 11, 2024 Claim Denial Automobile Information Furnished; Company Position Upheld; Question of Fact Pending Not Confirmed
Jan. 11, 2024 Claim Denial Automobile Information Furnished; Additional Payment Expected Pending Not Confirmed
Dec. 28, 2023 Claim Delays Automobile Claim Settled; Information Furnished; Corrective Action Taken Pending Confirmed
Dec. 21, 2023 Claim Delays Automobile Additional Payment Expected; Question of Fact Pending Not Confirmed