KNIGHT SPECIALTY INSURANCE COMPANY
Evaluate Texas Auto Insurance by KNIGHT SPECIALTY INSURANCE COMPANY
Total Policies
147
(2024)Total Complaints
6
2018-PresentConfirmed Complaints
2
2018-Present2024: 0
Complaint Index
0.00
Resolution Time Distribution
0
Under 30 Days0
30-60 Days1
60-90 Days5
Over 90 DaysComplaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type | Complaints | Resolution Time |
---|---|---|
Individual Private Pass | 0 | 0.0 days |
Business Auto | 3 | 154.0 days |
Truckers Policy | 3 | 103.0 days |
Other | 0 | 0.0 days |
Resolution Success Factors
What Makes a Successful Claim?
- Complete documentation improves success rate by 40%
- Early reporting (within 24 hours) speeds up resolution
- Regular follow-up reduces resolution time by 25%
- Written communication maintains better record
Best Practices
Photos, videos, and written records
Within 24 hours of incident
Every 5-7 days on open claims
All communication and expenses
Recent Complaints & Resolutions
Date | Type | Coverage | Resolution | Time | Status |
---|---|---|---|---|---|
Oct. 10, 2024 | Claim Denial | Automobile | Question of Fact; Contract Language/Legal Issue | Pending | Not Confirmed |
June 21, 2024 | Claim Denial | Automobile | Information Furnished; Question of Fact; Company Position Upheld | Pending | Not Confirmed |
April 18, 2022 | Customer Service | Automobile | Premium Refunded; Information Furnished; Question of Fact | Pending | Not Confirmed |
Jan. 13, 2020 | Claim Delays | Automobile | Failure to Timely Respond | Pending | Confirmed |
Dec. 3, 2019 | Other | Automobile | Information Furnished; Question of Fact; Additional Payment Expected | Pending | Not Confirmed |
April 17, 2019 | Claim Delays | Automobile | Additional Payment Expected | Pending | Confirmed |