Interinsurance Exchange of the Automobile Club

Evaluate Texas Auto Insurance by Interinsurance Exchange of the Automobile Club

Compare with Others
Total Policies

None

(2023)
Total Complaints

5

2018-Present
Confirmed Complaints

2

2018-Present
2023: None
Complaint Index

Resolution Time Distribution

0

Under 30 Days

2

30-60 Days

1

60-90 Days

2

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 5 74.0 days
Business Auto 0 0.0 days
Truckers Policy 0 0.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
Dec. 9, 2024 Claim Denial Automobile Information Furnished; Question of Fact; Company Position Upheld Pending Not Confirmed
Oct. 13, 2023 Customer Service Automobile Information Furnished Pending Not Confirmed
April 22, 2020 Claim Delays Automobile Additional Payment Expected Pending Not Confirmed
Jan. 11, 2019 Claim Delays Automobile Corrective Action Taken Pending Confirmed
July 11, 2018 Other Automobile Contract Language/Legal Issue Pending Confirmed