Integon National Insurance Company

Evaluate Texas Auto Insurance by Integon National Insurance Company

Compare with Others
Total Policies

100

(2023)
Total Complaints

11

2018-Present
Confirmed Complaints

2

2018-Present
2023: 0
Complaint Index

0.00

Resolution Time Distribution

2

Under 30 Days

3

30-60 Days

2

60-90 Days

4

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 7 67.0 days
Business Auto 4 67.0 days
Truckers Policy 0 0.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
June 12, 2024 Claim Delays Automobile Claim Settled; Corrective Action Taken; Information Furnished Pending Confirmed
July 27, 2023 Settlement Automobile Question of Fact Pending Not Confirmed
April 14, 2022 Claim Delays Automobile Information Furnished Pending Not Confirmed
Sept. 23, 2020 Premium Automobile Premium Refunded Pending Not Confirmed
Feb. 20, 2020 Claim Delays Automobile Claim Settled; Additional Monies Received Pending Not Confirmed
Oct. 4, 2019 Customer Service Automobile Question of Fact Pending Not Confirmed
Oct. 5, 2018 Settlement Automobile Additional Monies Received Pending Not Confirmed
Aug. 10, 2018 Claim Delays Automobile Additional Payment Expected Pending Not Confirmed
May 7, 2018 Other Automobile Corrective Action Taken Pending Confirmed
March 28, 2018 Claim Delays Automobile Contract Language/Legal Issue Pending Not Confirmed
March 7, 2018 Other Automobile Contract Language/Legal Issue Pending Not Confirmed