INDIAN HARBOR INSURANCE COMPANY

Evaluate Texas Auto Insurance by INDIAN HARBOR INSURANCE COMPANY

Total Policies

12

(2023)
Total Complaints

9

2018-Present
Confirmed Complaints

3

2018-Present
2023: 0
Complaint Index

0.00

Resolution Time Distribution

2

Under 30 Days

0

30-60 Days

0

60-90 Days

7

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 2 160.0 days
Business Auto 7 99.0 days
Truckers Policy 0 0.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
April 22, 2021 Claim Delays Automobile Contract Language/Legal Issue; Information Furnished; Question of Fact Pending Not Confirmed
March 7, 2020 Settlement Automobile Question of Fact Pending Not Confirmed
Feb. 13, 2020 Claim Delays Automobile Additional Payment Expected; Information Furnished Pending Not Confirmed
Feb. 11, 2020 Claim Delays Automobile Question of Fact; Additional Payment Expected Pending Confirmed
Aug. 1, 2019 Claim Denial Automobile Additional Payment Expected Pending Confirmed
July 12, 2019 Claim Delays Automobile Claim Settled; Additional Monies Received Pending Not Confirmed
July 9, 2019 Claim Delays Automobile Claim Settled Pending Not Confirmed
June 20, 2019 Settlement Automobile Question of Fact Pending Not Confirmed
March 28, 2019 Claim Delays Automobile Additional Monies Received Pending Confirmed