INDIAN HARBOR INSURANCE COMPANY
Evaluate Texas Auto Insurance by INDIAN HARBOR INSURANCE COMPANY
Total Policies
12
(2023)Total Complaints
9
2018-PresentConfirmed Complaints
3
2018-Present2023: 0
Complaint Index
0.00
Resolution Time Distribution
2
Under 30 Days0
30-60 Days0
60-90 Days7
Over 90 DaysComplaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type | Complaints | Resolution Time |
---|---|---|
Individual Private Pass | 2 | 160.0 days |
Business Auto | 7 | 99.0 days |
Truckers Policy | 0 | 0.0 days |
Other | 0 | 0.0 days |
Resolution Success Factors
What Makes a Successful Claim?
- Complete documentation improves success rate by 40%
- Early reporting (within 24 hours) speeds up resolution
- Regular follow-up reduces resolution time by 25%
- Written communication maintains better record
Best Practices
Photos, videos, and written records
Within 24 hours of incident
Every 5-7 days on open claims
All communication and expenses
Recent Complaints & Resolutions
Date | Type | Coverage | Resolution | Time | Status |
---|---|---|---|---|---|
April 22, 2021 | Claim Delays | Automobile | Contract Language/Legal Issue; Information Furnished; Question of Fact | Pending | Not Confirmed |
March 7, 2020 | Settlement | Automobile | Question of Fact | Pending | Not Confirmed |
Feb. 13, 2020 | Claim Delays | Automobile | Additional Payment Expected; Information Furnished | Pending | Not Confirmed |
Feb. 11, 2020 | Claim Delays | Automobile | Question of Fact; Additional Payment Expected | Pending | Confirmed |
Aug. 1, 2019 | Claim Denial | Automobile | Additional Payment Expected | Pending | Confirmed |
July 12, 2019 | Claim Delays | Automobile | Claim Settled; Additional Monies Received | Pending | Not Confirmed |
July 9, 2019 | Claim Delays | Automobile | Claim Settled | Pending | Not Confirmed |
June 20, 2019 | Settlement | Automobile | Question of Fact | Pending | Not Confirmed |
March 28, 2019 | Claim Delays | Automobile | Additional Monies Received | Pending | Confirmed |