Incline Casualty Company

Evaluate Texas Auto Insurance by Incline Casualty Company

Total Policies

1,191

(2023)
Total Complaints

29

2018-Present
Confirmed Complaints

4

2018-Present
2023: 0
Complaint Index

0.00

Resolution Time Distribution

7

Under 30 Days

10

30-60 Days

5

60-90 Days

7

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 15 51.0 days
Business Auto 12 82.0 days
Truckers Policy 2 38.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
Oct. 3, 2024 Claim Delays Automobile Information Furnished; Question of Fact Pending Not Confirmed
Sept. 19, 2024 Claim Delays Automobile Contract Language/Legal Issue; Claim Settled; Company Position Upheld Pending Not Confirmed
Aug. 6, 2024 Claim Denial Automobile Contract Language/Legal Issue; Information Furnished; Question of Fact Pending Not Confirmed
Dec. 12, 2023 Claim Delays Automobile Company Position Upheld; Information Furnished; Contract Language/Legal Issue Pending Not Confirmed
Oct. 26, 2023 Claim Delays Automobile Information Furnished; Additional Payment Expected Pending Not Confirmed
Aug. 30, 2023 Claim Delays Automobile Question of Fact; Information Furnished Pending Not Confirmed
July 31, 2023 Claim Delays Automobile Question of Fact; Claim Settled Pending Not Confirmed
July 31, 2023 Claim Delays Automobile Claim Settled; Question of Fact Pending Not Confirmed
April 11, 2023 Customer Service Automobile Additional Monies Received; Question of Fact Pending Not Confirmed
Oct. 11, 2022 Claim Delays Automobile Company Position Upheld; Additional Payment Expected; Information Furnished Pending Not Confirmed
July 27, 2022 Claim Denial Automobile Information Furnished; Additional Monies Received; Claim Settled Pending Not Confirmed
April 25, 2022 Claim Delays Automobile Information Furnished; Additional Payment Expected Pending Not Confirmed
April 11, 2022 Claim Delays Automobile Question of Fact; Additional Monies Received Pending Not Confirmed
April 7, 2022 Claim Denial Automobile Contract Language/Legal Issue; Information Furnished; Company Position Upheld Pending Not Confirmed
March 7, 2022 Settlement Automobile Additional Payment Expected; Question of Fact Pending Not Confirmed