Incline Casualty Company
Evaluate Texas Auto Insurance by Incline Casualty Company
Total Policies
1,191
(2023)Total Complaints
29
2018-PresentConfirmed Complaints
4
2018-Present2023: 0
Complaint Index
0.00
Resolution Time Distribution
7
Under 30 Days10
30-60 Days5
60-90 Days7
Over 90 DaysComplaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type | Complaints | Resolution Time |
---|---|---|
Individual Private Pass | 15 | 51.0 days |
Business Auto | 12 | 82.0 days |
Truckers Policy | 2 | 38.0 days |
Other | 0 | 0.0 days |
Resolution Success Factors
What Makes a Successful Claim?
- Complete documentation improves success rate by 40%
- Early reporting (within 24 hours) speeds up resolution
- Regular follow-up reduces resolution time by 25%
- Written communication maintains better record
Best Practices
Photos, videos, and written records
Within 24 hours of incident
Every 5-7 days on open claims
All communication and expenses
Recent Complaints & Resolutions
Date | Type | Coverage | Resolution | Time | Status |
---|---|---|---|---|---|
Oct. 3, 2024 | Claim Delays | Automobile | Information Furnished; Question of Fact | Pending | Not Confirmed |
Sept. 19, 2024 | Claim Delays | Automobile | Contract Language/Legal Issue; Claim Settled; Company Position Upheld | Pending | Not Confirmed |
Aug. 6, 2024 | Claim Denial | Automobile | Contract Language/Legal Issue; Information Furnished; Question of Fact | Pending | Not Confirmed |
Dec. 12, 2023 | Claim Delays | Automobile | Company Position Upheld; Information Furnished; Contract Language/Legal Issue | Pending | Not Confirmed |
Oct. 26, 2023 | Claim Delays | Automobile | Information Furnished; Additional Payment Expected | Pending | Not Confirmed |
Aug. 30, 2023 | Claim Delays | Automobile | Question of Fact; Information Furnished | Pending | Not Confirmed |
July 31, 2023 | Claim Delays | Automobile | Question of Fact; Claim Settled | Pending | Not Confirmed |
July 31, 2023 | Claim Delays | Automobile | Claim Settled; Question of Fact | Pending | Not Confirmed |
April 11, 2023 | Customer Service | Automobile | Additional Monies Received; Question of Fact | Pending | Not Confirmed |
Oct. 11, 2022 | Claim Delays | Automobile | Company Position Upheld; Additional Payment Expected; Information Furnished | Pending | Not Confirmed |
July 27, 2022 | Claim Denial | Automobile | Information Furnished; Additional Monies Received; Claim Settled | Pending | Not Confirmed |
April 25, 2022 | Claim Delays | Automobile | Information Furnished; Additional Payment Expected | Pending | Not Confirmed |
April 11, 2022 | Claim Delays | Automobile | Question of Fact; Additional Monies Received | Pending | Not Confirmed |
April 7, 2022 | Claim Denial | Automobile | Contract Language/Legal Issue; Information Furnished; Company Position Upheld | Pending | Not Confirmed |
March 7, 2022 | Settlement | Automobile | Additional Payment Expected; Question of Fact | Pending | Not Confirmed |